Properties may have water, sewer or blue box user fees depending on access to these services. Most of these charges are included on the annual property tax notice.
The Operations Department manages the onsite maintenance of the water and sewer infrastructure. Ridge Meadows Recycling manages the pick up service and recycling depot. The Property Tax Department manages billing of these charges.
Interim Utility bills are sent to homes that have been using utility services for a portion of the year and were not charged on the property tax notice. A Final Metered Water Reading is a requested service due usually to the sale of a property. Below is more information on each of these subjects.
Recycling ChargesThe recycling levy is an annual charge on the property tax notice. There is a parcel charge that supports the recycling depot and a service charge for the recycling pick up service. There is an extra charge if the home has a secondary suite. Please refer to "Schedule B" of the Recycling Bylaw to view the charges each year.
Recycling Bylaw (PDF)
The sewer levy is an your annual charge on the property tax notice. There is a parcel charge for the infrastructure and a service charge for the use of the connection. There is also an extra charge if the home has a secondary suite. Please refer to the "Schedule A" of the Sewer Bylaw to view the charges each year.
Sewer Bylaw (PDF)
A property can be charged a yearly flat rate fee, or a quarterly metered water charge. Strata Properties are most often on metered water and charged one bill to the strata.
Bare land properties are subject to a water parcel charge instead of a service charge for being within the vicinity of city water infrastructure.
Many people ask why they are on metered water and not flat rate or vice versa. In the Water Bylaw, the following properties must be converted to metered water:
(a) with non-residential uses;
(b) all services, water and service connection, 25 mm in diameter and larger;
(c) all properties with in-ground pools or in-ground sprinkler systems;
(d) all properties greater than 0.4 hectares in area
Some homeowners have elected to change to metered water. Households that conserve water can save money being on metered water. Home owners can request to have a meter installed through the Engineering Department.
Water Bylaw (PDF)
Flat Rate Water
Homes that do not have a water meter, but have water service are charged a flat rate yearly fee on the annual tax notice. There is an extra charge for a secondary suite. Please refer to "Schedule A" of the Water Bylaw (link above) to view the yearly charge.
Metered Water Bills
Invoices are mailed four times per year and are due 30 days after the invoice date.
The charges are a base rate plus consumption charge. The base rate is always charged regardless of if there is no consumption. It is for the maintenance of the water system and meter. Please refer to "Schedule B" of the Water Service Bylaw to view the base rate and consumption charges. Invoices not paid after the due date are charged a 10% penalty. If charges are unpaid on December 31st of the year in which they become payable, the balance shall be transferred to taxes as outstanding arrears that are subject to daily interest.
Ways to pay, refer to Payment Options. Sign up to receive your invoice by email. Register for this eBilling service through MyCity.
Interim Utility Bills
Interim Utility bills are sent to homes that have been using utility services for a portion of the year and were not charged on the property tax notice. Generally, properties with new construction may receive Interim Utility bills. This invoice is billed at the end of the year. It is a one time bill, as it is prorated charge based on the occupancy permit date, instead of being charged for the whole year on the property tax notice. The following year, the charges for utilities will be included on the annual property tax notice.
Final Metered Water Reading
A metered water reading separate from the normal quarterly billing can be arranged. Often, it is done when purchasing or selling a home and requested by a conveyance agent or solicitor. This is to ensure the metered water is paid up to a certain date by the previous owners. The Service Fee is $116.00 plus GST and PST totaling $129.92 for the reading.
To request a reading, fill out a Final Water Meter Read Request Form and email it to firstname.lastname@example.org. Please note: The City will try to accommodate the read date request filled out on the Final Water Read Request Form, but it will depend on the volume of service requests. Meter Readings are not available on weekends or statutory holidays.