The Licences, Permits & Bylaws Department investigates and responds to complaints received about bylaw violations in the City of Maple Ridge. Bylaw enforcement generally refers to a host of actions directed at obtaining compliance with local government bylaws, including:
educating the public about regulatory rules
conducting inspections to ensure that the rules are being followed
mediating between members of the public
leveraging voluntary compliance with the rules where possible
seeking consequences for contraventions where compliance is not forthcoming or harm has been done to the community
Traditionally, bylaw enforcement within the City of Maple Ridge is carried out on a complaint basis, however, we have initiated a more proactive approach to enforcement within the downtown core area.
Please note that we do not accept anonymous complaints and there is a limit of three (3) non-recurring complaints per complainant property, per calendar year.
You can submit a complaint online, over the phone, in person or by regular mail.