Power outages happen without warning. They can last as little as a few hours, or can last as long as a few days. That’s why it’s important to have a Emergency Kit stocked and ready to go. This kit will support you and your family for up to three days in the event of a power outage. Review our Power Outage Safety Checklist (PDF).
Keep refrigerator and freezer doors closed. A refrigerator freezer will keep food frozen for up to a day. A fully-loaded chest-style freezer will keep food frozen for two days.
Use a cooler filled with snow or ice to keep food cold.
Be wary of storing food outside, even in the winter. Temperatures may vary, especially in the sun, and food may become warm enough to grow bacteria. Food stored outside must be securing stored to avoid contamination by animals.
To report a power outage or other electrical concerns, BC Hydro at 1 888 POWERON (1-888-769-3766), or *49376 (*HYDRO) from any cell phone.