Property Tax and Utility Payment Options

Payments Must be Received by the Due Date

Updated May 19, 2023

Property tax and utility payments must be received in our office, by the due date, to be considered on time.

It is your responsibility to make payments early enough, so we receive them on time. Payments received after midnight on the due date will be considered late. Postmarks are not accepted as proof of on-time payment.

Payment Methods Accepted

Note: you can scroll further down the page for more details about each of these options

  • Online banking (allow at least 2 business days)
  • At your bank
  • At City Hall (Cash, Debit or Cheque)
  • Credit Card - Paymentus (online or by telephone)
  • Cheque by Drop box 
  • Cheque by Mail
  • Telephone banking

The drop box and mail is checked daily and payments will be processed. If you require a receipt for a payment, please indicate on the invoice submitted and a receipt will be mailed or emailed out.

No Email Transfers (e-Transfers)

Until further review, the City of Maple Ridge is currently not accepting email transfers. 

Online Banking

  • Login into your online bank account
  • Navigate to "make bill payment" tab/area
  • Search "Maple Ridge" as a payee

Below is a list of how we are named by some of the major banks in their online payment systems:

Financial InstitutionPayee Name for Property TaxesPayee Name for Utility/Metered Water
Bank of MontrealMaple Ridge, City of, TaxesMaple Ridge, City of, Metered Water Billing
CIBCMaple Ridge (City of) TaxMaple Ridge (City Of) Utility
HSBCMaple Ridge(City of) TaxesMaple Ridge(City Of) Metered Water
Royal BankMaple Ridge (City of) - TaxesMaple Ridge (City Of)-Utils
ScotiabankMaple Ridge (City) TaxesMaple Ridge (City) Water
Simplii FinancialMaple Ridge (City of) TaxMaple RIDGE (CITY OF) Utility
Toronto DominionMaple Ridge (City of) TaxesMaple Ridge(City Of) Metered Water
VancityMaple Ridge -City-TaxesMaple Ridge-City-Meter Water
Westminister SavingsMaple Ridge, City-TaxesMaple Ridge, City-Metered Water


  • Property Tax account number is your property’s folio number or roll number without dashes or spaces
  • Utilities account number is account number on your utility bill
  • Enter the amount you want to pay
  • Set up the date you want the withdrawal to come out
  • Approve or send to complete transaction
  • If you have questions specific to your online banking service, please contact your financial institution

At Your Bank

  •  Visit your financial institution, bring your current property tax notice or utility invoice

At City Hall

  • Open Monday to Friday, 8:00 am to 4:00 pm, excluding Statutory holidays
  • 11995 Haney Place Maple Ridge BC (entrance on the east side of the building)
  • Debit, cheque, or cash is accepted (cash has a maximum of $10,000)
  • We do not accept credit cards for property tax or utility payments

Credit Card (Online or By Phone) - Paymentus

  • Third party automated payment service
  • Can pay taxes (maximum of $5,000 per transaction) or utilities (maximum of $1,000 per transaction)
  • Multiple payments can be made if your outstanding balance exceeds those limits
  • By automated phone (1-855-480-9594) or online Paymentus
  • Accepts Visa, MasterCard and American Express
  • Convenience fee of 1.75% of payment amount
  • You will need your Tax Notice or Utility Invoice, and credit card

Payment Types Accepted by Mail or Drop Box

  1. Cheque - Postdated cheques are accepted. 
    • Postdated cheques for the due date may take 3 - 4 business days to process upon receiving, but it will be acknowledged for the postdate or received date at City Hall, whichever is later.    
    • Your receipt is the cancelled cheque unless otherwise requested.
    • Bank returned, post-dated cheques for the due date are treated as a late payment. Penalties and a service fee will be applied.  
  2. Money order 
  3. Bank draft

Drop Box 

  • Located as a slot in the wall at the far west corner of the Economic Development office beside City Hall
  • Cheques - please include the remittance slip or attach a note of which account to apply your payment to
  • Do not deposit cash in the drop box

Mail in Cheque

  • You can mail a cheque payable to the City of Maple Ridge, include remittance slips or note indicating which account to apply payment to. We accept post dated cheques. The cancelled cheque is your receipt unless otherwise requested.
  • The date of the payment is the date it is received in our office. If it is received after the due date, a penalty may apply.

Telebanking

  • Phone your financial institution's bill payment line
  • The account number for taxes is your property’s folio number without dashes or spaces (for utilities, it is account number)

Pre-Authorized Withdrawal Service (PAWS)