Property Tax and Utility Payment Options

City Hall Closed to the Public - Tax/Payment Counter Not Available

Updated March 19, 2020

Because of COVID-19, City Hall is currently closed to the public. Please see mapleridge.ca for updates about facility closures.

Front payment counter will not be available:

  • To process payments in person or 
  • In person assistance or 
  • Supply/accept various applications in person

Options:

  • Process payments through online banking, or at your bank, or a cheque by mail, or a cheque by drop box
  • In person assistance - email revenue@mapleridge.ca, or phone 604-467-7336, or fax 604-467-7331
  • Supply application forms - all forms are available on this website, or call - we can email or mail any application form to you


Payments Methods Accepted Currently

Note: you can scroll further down the page for more details about each of these options

  • Online banking
  • At your bank
  • Credit Card - Paymentus (online or by telephone)
  • Cheque by Drop box 
  • Cheque by Mail
  • Telephone banking

The drop box and mail will still be checked daily and payments will be processed. 

****If you require a receipt for a payment made please indicate on the invoice submitted and a receipt will be mailed out.***

On-line Banking

  • Login into your on-line bank account
  • Navigate to "make bill payment" tab/area
  • Search "Maple Ridge" as a payee

Below is a list of how we are named by some of the major banks in their online payment systems:

Financial InstitutionPayee Name for Property TaxesPayee Name for Utility/Metered Water
Bank of MontrealMaple Ridge, City of, TaxesMaple Ridge, City of, Metered Water Billing
CIBCMaple Ridge (City of) TaxMaple Ridge (City Of) Utility
HSBCMaple Ridge(City of) TaxesMaple Ridge(City Of) Metered Water
Royal BankMaple Ridge (City of) - TaxesMaple Ridge (City Of)-Utils
ScotiabankMaple Ridge (City) TaxesMaple Ridge (City) Water
Simplii FinancialMaple Ridge (City of) TaxMaple RIDGE (CITY OF) Utility
Toronto DominionMaple Ridge (City of) TaxesMaple Ridge(City Of) Metered Water
VancityMaple Ridge -City-TaxesMaple Ridge-City-Meter Water
Westminister SavingsMaple Ridge, City-TaxesMaple Ridge, City-Metered Water


  • Property Tax account number is your property’s folio number or roll number without dashes or spaces
  • Utilities account number is Acct number on your utility invoice
  • Enter the amount you want to pay
  • Set up the date you want the withdrawal to come out
  • approve or send
  • If you have questions specific to your online banking service, please contact your financial institution

At your Bank

  •  Visit your financial institution, bring your current property tax notice or utility invoice

Credit Card (On-line or by phone)- Paymentus

  • Third party automated payment service
  • Can pay taxes (maximum of $5,000 per transaction) or utilities (maximum of $1,000 per transaction)
  • Multiple payments can be made if your outstanding balance exceeds those limits
  • By automated phone (1-855-480-9594) or online Paymentus
  • Accepts Visa, MasterCard and American Express
  • Convenience fee of 1.75% of payment amount
  • You will need your Tax Notice or Utility Invoice, and credit card

Payment Types Accepted by Mail or Drop Box

  1. Cheque - Postdated cheques are accepted. 
    • Postdated cheques for the due date may take 3 - 4 business days to process upon receiving, but it will be acknowledged for the postdate or received date at City Hall whichever is later.    
    • Your receipt is the canceled cheque
    •  Bank returned, post-dated cheque is treated as a late payment. Penalties and a service fee are applied.  
  2. Money order 
  3. Bank draft

Drop Box 

  • Located in the wall at the far west corner of the Economic Development office beside City Hall
  • For Home Owner Grants  and cheques - please attach a note of which account to credit your payment too
  • Do not deposit cash in the drop box

Mail in Cheque

  • You can mail a cheque payable to the City of Maple Ridge. We accept post dated cheques. The cancelled cheque is your receipt.

Telebanking

  • Phone your financial institution
  • The account number for taxes is your property’s folio number without dashes or spaces (utilities is acct number)

Pre-Authorized Withdrawal Service (PAWS)