Bylaw Enforcement

The Bylaw, Licensing & Community Safety Department investigates and responds to complaints received about bylaw violations in the City of Maple Ridge. Bylaw enforcement generally refers to a host of actions directed at obtaining compliance with local government bylaws, including:

  • educating the public about regulatory rules
  • conducting inspections to ensure that the rules are being followed
  • leveraging voluntary compliance with the rules where possible
  • seeking consequences for contraventions where compliance is not forthcoming or harm has been done to the community

Please note that we do not accept anonymous complaints and there is a limit of three (3) non-recurring complaints per complainant property, per calendar year. 

You can submit a complaint online, over the phone, in person or by regular mail. When making a complaint, be prepared to give your name, address, telephone number and be prepared to provide specific details about the complaint. The City will keep the identity of the complainant confidential even if the complainant has agreed to be identified.