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Contact email@example.com or call 604-467-7453.
No, AKC provides equal opportunity for families to attain affordable childcare.
Each year, families must apply to the program and registration is secured on a first-come-first-serve basis.
No, the fee for the AKC program is a daily rate regardless of how long your child attends.
Due to the varying schedules and attendance during gradual entry we are unable to secure staffing for additional care during this time.
Once your calendar request form is submitted updates are only needed if you plan to change the days of care needed. Changes must be submitted seasonally.
Yes, registrations can be changed per season. To change your registered dates a new Calendar Request Form must be completed. Changes are not guaranteed and subject to availability in the program, ratios and staffing.
Please email firstname.lastname@example.org 24 hours prior to the program start time to request an additional day. If requesting consistently added days, a new Calendar Request form is required. Requests for additional days is subject to availability in the program, ratios and staffing.
No, once days have been selected and payment has been received for a month, dates of care cannot be changed.
Please log into your account with our online registration system and:
Parents must decide if they would like to wait to see if the waitlist is serviced on these dates, or cancel care for both children prior to payment withdrawal on the first of the month and find alternate care options.
The Active Kids Club program is a licensed child care program. Family are eligible to apply to the Affordable Child Care Benefit program. To request forms for your child(ren) please email email@example.com. Billing for subsidy is completed by the 15th the month prior to care.
Contact Parks, Recreation & Culture via email at firstname.lastname@example.org or call 604-467-7422. Email is the preferred contact.
No, refunds are not provided for no shows or unattended days.
Yes, during the COVID-19 pandemic, refunds will be provided for families that notify email@example.com prior to 8:00 AM the day of care. Notification after 8:00 AM will not receive a refund. Refunds will be applied to the next month of care.
Please Note: If your family receives subsidy at AKC, refunds may not be provided based on subsidized funding coverage.
Families are asked to provide an updated Calendar Request Form seasonally. If sports enrollment is outside of the seasonal cut off times please notify an AKC supervisor firstname.lastname@example.org.
Parks, Recreation & Culture will send notification (from email@example.com) to the the parent/guardian email on file to advise when a spot has opened on the waitlist. An email response or phone call must be completed to accept the spot.
We recognize the urgent need for housing in Maple Ridge. Having a safe, warm place to stay is an important first step to help people get back on their feet and make positive changes in their lives. The temporary 53 units opening at Royal Crescent will provide much-needed homes with support services required to help people stabilize.
Residents will have their own private units and will have access to life and employment skills training, health and wellness support services, meal programs and opportunities for volunteer work. Fraser Health’s Intensive Case Management (ICM) team will assist tenants facing complex challenges related to health, substance use, mental health, poverty and education by providing comprehensive assessments, individualized community-based supports and connections to other services.
Transitioning individuals from the homeless camp, Salvation Army shelter and within the community is truly a team effort. The move is expected to take place over five days and outreach workers, BC Housing, Coast Mental Health and Fraser Health staff will work with individuals and help them transition into their new homes.
The operator of the facility is Coast Mental Health, a non-profit society that has been operating in the region since 1972.. Coast Mental Health operates the Alouette Heights transitional housing facility in Maple Ridge.
We recognize the demand for housing exceeds the supply, so we are providing outreach workers with 40 additional rent supplements and funding a new shelter that will provide 20 new spaces every night over the winter months. BC Housing and partner agencies will be assisting in the transition and offering housing and shelter spaces to those living at the homeless camp who are willing to move and to others who are experiencing homelessness in Maple Ridge.
We continue to focus on working with the City of Maple Ridge on expediting the development and construction of permanent supportive housing units in the community.
We have seen numerous supportive housing projects open successfully across the province, bringing benefits to both the community and the residents and we hope to see that success continue in Maple Ridge.
Check out our six step instructions for planning a basic block party in Maple Ridge:
If you have question regarding this process contact the neighborhood Small Grant Coordinator at firstname.lastname@example.org or 604-467-7459.
Partial costs may be supplemented by applying for the Neighborhood Small Grants Block Party and Matching Grant Program offered by the City of Maple Ridge and Vancouver Foundation.
You will need to apply for a Temporary Health Permit through Fraser Health if you will be selling food at your block party. You don't need a permit if you are having a BBQ or potluck with your neighbours. For details on how to apply for permit visit Fraser Health.
We encourage you to host and participate in social events, such as a block party. However, it is important that these events are respectful of the wider community. The following rules and regulations apply:
Block Party hosts can request to be included in the Maple Ridge Fire Department's Hot Summer Nights program. Visit here page here for more details.
A Bulk Fill Users Guide and Reference Guide can be downloaded from the City website, as well there are posted detailed instruction on site.
Operator ID and PIN numbers can be used to dispense water at both locations.
Business licence application forms can be obtained by mail, fax, online or at the Licences & Bylaws Department at City Hall. Applicants are required to complete the application in full and provide a minimum payment of $110. We have a guide to assist you with applying for a business licence.
If you are moving your business to another location in the City of Maple Ridge, a new Business Licence Application must be completed and submitted to the Licences & Bylaws Department. If the applicant holds a current business licence and is a home-based daycare or commercial business, a transfer fee of $50 must accompany the new application. If the applicant does not have a current City of Maple Ridge Business Licence the minimum licence fee of $110.00 must accompany the application. Applications can also be found online or at the Licences & Bylaws Department front counter.
If you are changing the name of your business, please complete the Business Licence Name Change Form and submit to the Licences & Bylaws Department.
Application forms are available online, in person at our Licences & Bylaws Department, by email, fax, or regular mail. To receive an application by email please send us an email letting us know that you would like an application. To receive an application by fax or regular mail please call our Licences & Bylaws Department at 604-467-7440.
It really depends what type of application you have submitted (e.g. home-based, daycare, commercial or non-resident). A non-resident business licence may be issued on the spot. However a home-based business licence or commercial licence may take up to 10 business days or more to issue. Home-based businesses and commercial businesses are subject to inspections prior to issuance. If you want to know the status of your business licence application, please contact our Licences & Bylaws staff at 604-467-7440. Review our Business Licence Application Guide for more information on our processes for issuing a business licence.
You can phone the Licences & Bylaws Department at 604-467-7305 Monday - Saturday, 8:00 am - 4:00 pm. Or you can email your complaint to the Licences & Bylaws Department. There is a limit of three non-recurring complaints per complainant property, per calendar year.
Please note that in order to file a complaint, you must provide your name, address and phone number. We do not accept anonymous complaints and all complainant information remains confidential (unless matters proceed to Court or Council - at which time you have the option of withdrawing your complaint).
Bylaw Compliance Officers will investigate your complaint as soon as possible. You are encouraged to keep your complaint file up to date and to keep the Bylaw Compliance Officer apprised of the status of your complaint if the situation improves, worsens or stays the same.
If there is a contravention of City bylaws, Bylaw Compliance Officers will work with the person responsible to voluntarily remedy the situation.
In relation to certain hazardous situations or declared nuisances, City Council may order a person to rectify the situation, or take action to eliminate the hazard or damage and require the person to pay the costs incurred to do so. Where compliance with a bylaw is a condition of a licence or permit, Bylaw Compliance Officers may find it necessary to suspend the licence or permit until the person or persons comply.
The City appreciates your patience in bylaw enforcement matters.
You must complete a Freedom of Information (FOI) form and submit it to our Clerk's Department. FOI forms are available online or in person at the main reception desk.
Adjudication simplifies the dispute process and allows for minor violations to be removed from the Provincial court system; therefore, more cost effective and efficient. It is more convenient since personal attendance at adjudication is not mandatory and reduces the ticket dispute time.
Payment can be made online as long as you have the Notice or ticket number and one of the following forms of payment; MasterCard, Visa or certain Debit cards (TD Canada Trust, Bank of Montreal, Scotiabank and RBC Royal Bank). Payment may also be made by calling the Licences & Bylaws Department at 604-467-7305 (press 2 for ticket payments) we accept Visa, MasterCard or American Express. Payments can also be made in person at 11995 Haney Place, Maple Ridge, BC via cash, debit card, cheque, Visa, MasterCard, or American Express. Or you can mail us a cheque (made payable to the City of Maple Ridge) to the above address, please include either a copy of the ticket or be sure to clearly identify the ticket # on the cheque.
A Bylaw Notice and Municipal Ticket (MTI) can be paid online as long as you have the Notice or ticket number and one of the following forms of payment; MasterCard, Visa or certain Debit cards (TD Canada Trust, Bank of Montreal, Scotiabank and RBC Royal Bank).
Disputes must be in writing and be submitted within fourteen (14) days of the Notice or ticket issue date. A dispute form may be submitted or submit a letter to the Licences & Bylaw Department, including the Notice or ticket number, the reason for disputing and disputant’s contact information (name,address, phone number, email address).
The adjudicator will hear from both the disputant and the Local Government. The adjudicator reviews the evidence submitted by both parties and makes a decision based on the facts of the case. The adjudicator can only make a determination on whether the offence occurred or not. The adjudicator does not have the jurisdiction to cancel the bylaw contravention notice due to personal circumstances, nor can they reduce the fine amount.
If the disputant is unable to attend the hearing on the date and time specified, please contact the Licences & Bylaw department at 604-467-7305 fourteen (14) days prior to your hearing date. Failure to attend the hearing will result in a guilty verdict and a $25.00 administration fee added to the penalty amount.
No. Once the Bylaw Notice or Ticket has been paid it cannot be disputed.
An adjudication hearing allows the local government to hear bylaw violation disputes locally rather than through the Provincial Court System. Under the Local Government Bylaw Notice Enforcement Act, the Attorney General appoints private adjudicators to hear from both the disputant and the local government and decide if the offence took place. Adjudication hearings are open to the public.
If the disputant does not appear for the scheduled hearing, the Bylaw Notice is upheld.
No. If the disputant cannot appear in person, prior to the scheduled hearing date they may submit a written submission or arrange for a conference call.
No. The decision of the adjudicator is final.
No. The adjudicator has no authority to change the penalty amount. The adjudicator can only determine if the offence occurred or did not occur.
Unpaid Bylaw Notices and Municipal Tickets are sent to a collection agency or to a legal firm for recovery the penalty. In addition, the City may take the alleged offender to a Payment Hearing in Provincial court to recover the debt owed to the City.
The gates of the Maple Ridge Cemetery will be open:
Our office is not located at the cemetery. Our Cemetery Administrative Office is based at City Hall, 22470 Dewdney Trunk Road, Maple Ridge. Office hours are 8:00 AM to 4:00 PM, Monday to Friday. If you wish to meet with the Cemetery Clerk, please call 604-467-7307 to book an appointment.
Our Cemetery Caretaker is on duty Monday to Friday from 8:00 AM to 4:00 PM. Periodically the Cemetery Caretaker is scheduled to work on a Saturday or Sunday if there is an interment.
The Maple Ridge Cemetery and Whonnock Cemetery are owned and operated by the City of Maple Ridge.
The issuing of a Right of Interment does not entitle the holder to any title or interest in the land or lot, but instead provides for the right to inter the person(s) named on the Right of Interment. The payment for a Right of Interment does not include fees for interment, liners, or other charges, and is subject in every way to the current Cemetery Bylaw and any other future Cemetery Bylaw.
The definition of a resident is any person who:
Adult full burial plots, in-ground Cremation plots, and single or double niches may be purchased “pre-need” and placed on reserve. The Meadows South may only be purchased “at need” only.
Please refer to our current fee schedule.
The same cemetery fees apply to the Maple Ridge Cemetery and the Whonnock Cemetery.
Interments are held in perpetuity. There is no limit to how long someone can be interred for.
A portion of the price paid for the Right of Interment goes towards a maintenance care trust fund or perpetual care fund. Income from the care fund is used to provide regular care and maintenance at the cemetery in perpetuity. Regular care and maintenance activities can include: cutting grass, regrading of graves, planting and caring for trees and gardens, maintenance of water supply systems, roads, drainage, etc. The minimum amount to be contributed to the endowment care fund is governed by provincial law.
Perpetual Care Funds in B.C. are protected by law and are very conservatively managed. Income from the fund can only be spent on care and maintenance of the cemetery. The principal of a cemetery’s Care Fund is protected by provincial cemetery legislation.
In order to protect Interment Right Holders, strict provincial rules govern the use of cemetery lands. Graves are normally considered to be sold in perpetuity which restricts possible redevelopment.
Unless the marker is installed at the time of interment, our Cemetery Clerk will contact the family after the marker is installed.
When a death occurs, the person(s) with legal “control of disposition” will need to make arrangements through a Funeral Chapel or Crematorium. Funeral Chapels and Crematoriums are the ones that generate the death certificate, and the death certificate is one of the documents the Cemetery Clerk will ask to see. After visiting the Funeral Chapel or Crematorium, the person(s) with legal “control of disposition” will call the Cemetery Clerk to make an appointment. While making the appointment, the Cemetery Clerk will ask the person(s) with legal “control of disposition” to provide the deceased person’s last known address, date of birth, place of birth (City), date of death, place of death (City), which funeral chapel or crematorium was used, what the urn is made of if it is a cremation, and executor(s) information. A Right of Interment (this may already exist), and an Interment Authorization will need to be completed and fees paid in full prior to interment. Please note that if there is more than one Executor listed in the deceased person’s Will, the Cemetery Clerk will need to meet with all Co-Executors.
Control of Disposition means the right of a person to control the disposition of human remains or cremated remains in accordance with Section 5 of the Cremation, Interment and Funeral Services Act as follows:
Control of disposition of human remains or cremated remains
5 (1) Subject to this section and section 8 (3) (b) (i) [requirement for authorization before funeral services or disposition], the right of a person to control the disposition of the human remains or cremated remains vests in, and devolves on, the following persons in order of priority:
(2) If the person at the top of the order of priority set out in subsection (1) is unavailable or unwilling to give instructions, the right to give instructions passes to the person who is next in priority.(3) If, under subsection (1), the right to control the disposition of human remains or cremated remains passes to persons of equal rank, the order of priority
(4) A person claiming that he or she should be given the sole right to control the disposition of the human remains or cremated remains may apply to the Supreme Court for an order regarding that right.(5) When hearing an application under subsection (4), the Supreme Court must have regard to the rights of all persons having an interest and, without limitation, give consideration to
All fees are paid in full at the time arrangements are made. They cannot be paid in advance.
Artificial flowers may only be placed in a Cemetery between November 15 and March 15. Cut flowers, wreaths and floral offerings placed on graves will be removed by the Cemetery Caretaker when their condition is considered by him to be detrimental to the beauty of the Cemetery. No person will adorn or define a grave with a fence, hedge, railing, curbing, or landscaping. Only authorized employees of the City of Maple Ridge can plan, remove, cut down, or destroy any trees, shrubs, plants, flowers, bulbs or rocks in the Cemetery. Any unauthorized adornment or landscaping that is considered by the Caretaker to be untidy or unsafe will be removed by the Caretaker at his discretion.
Only a Right of Interment can be arranged in advance. This is a one-time fee that includes the mandatory contribution to the Cemetery Perpetual Care Fund. Once purchased, the Right of Interment is not affected by fee increases. Full Burial plots, in-ground cremation plots, and single or double niches may be purchased “pre-need” . The Meadows South may only be purchased “at need”.
A Right of Interment can be surrendered back to the City only. It cannot be sold privately. If less than 30 days have passed since the date of original issue, the full amount of the original fees paid will be returned by the City. If more than 30 days have passed, a refund equal to the purchase price (less the Perpetual Care Fund contribution, taxes associated with the Right of Interment, and a transfer fee) will be issued back to the Interment Right Holder or designate. Graves purchased more than 10 years prior to the Right of Interment cancellation date, will receive the equivalent of the purchase price 10 years prior to the cancellation date (less perpetual care, taxes associated with the Right of Interment, and a Transfer fee).
The Director of Parks & Facilities may refuse to sell a Right of Interment for more than two (2) graves or niches to any one individual.
Depending on the type of interment, future costs could include the burial or interment fee, a full burial or cremation liner (if required), a full burial or cremation marker installation fee (also known as a marker permit fee), or a niche plate inscription fee, or a memorial plaque inscription fee. An additional weekend interment fee is applicable for Saturday and Sunday interments.
Interments do not take place on Statutory Holidays or deferred Statutory Holidays.
A Right of Interment for any unused plot or niche can be relocated to a different plot or niche; however, the Right Holder must first surrender the original Right of Interment to the City. A refund equal to the purchase price (less the Perpetual Care Fund contribution, taxes associated with the Right of Interment, and a transfer fee) will be issued back to the Interment Right Holder or designate. Graves purchased more than 10 years prior to the Right of Interment cancellation date, will receive the equivalent of the purchase price 10 years prior to the cancellation date, (less the Perpetual Care Fund contribution, taxes associated with the Right of Interment, and a transfer fee). A new Right of Interment will then be generated using the current fee schedule and current residency status.
When a plot or niche is reserved in advance a Right of Interment will be issued that is signed by both the Rights Holder and the City. You will need to provide photo ID at the time of purchase. Proof of residency may also be required.
The status of available interment sites changes daily. The Cemetery Clerk will be able to provide information on available interment sites.
For casket and in-ground cremation plots, we currently offer only single depth sites. For companions, the grave sites would be side-by-side. For a cremation interment there is a choice between an in-ground cremation plot, single or double columbaria, or the Meadows South garden.
Yes. In the event that Cremated Remains are placed in a full burial Grave in advance of a Casket to be interred in the same Grave, the Cremated Remains will be removed by the Caretaker at the time of the full burial and be reinterred on top of the Casket at no cost during the Casket interment.
Each full burial plot can accommodate one casket and a maximum of four sets of cremated remains. In the event that there will never be a Casket interred, there is still only a maximum of four sets of cremation remains allowed.
A liner is required for a casket burial unless the casket is one made of metal. Full burial liners are made of fiberglass.
In some cases, this can be a very complicated matter. No one should assume that because they are related to the loved ones buried on a cemetery plot that they can automatically have their cremated remains interred with them. If it is your loved one’s wish to have their cremated remains interred with a family member on a full burial plot, it is best to research whether it is possible before he or she pass away.The first step is to verify who the Rights Holder of a plot is with the Cemetery Clerk. A Rights Holder may make designations for his Grave(s) or Niche(s) during his lifetime. However, where a Rights Holder dies and did not designate persons entitled to be interred in the Rights Holder’s Grave(s) or Niche(s), the City may give approval to an applicant who makes application to the City to receive the Rights Holder’s Right of Interment or permission for an interment on said Grave(s) or Niche(s), if the applicant provides, as exhibits to a statutory declaration made by the applicant, any of the following: i) the Rights Holder’s will showing the applicant as the recipient of the Right of Interment; orii) letters probate showing the applicant as the recipient of the Right of Interment from the residue of the Rights Holder’s estate; oriii) letters of administration showing the applicant as the recipient of the part of the intestate Rights Holder’s estate that includes the Right of Interment. iv) a statutory declaration from the Rights Holder’s spouse claiming Right of Interment entitlement. In the absence of a spouse, a statutory declaration from all surviving lineal descendants of the Rights Holder claiming Right of Interment entitlement.Provided that subsequent to the coming into force of Cemetery Bylaw 7612-2020 , each person who purchases a Right of Interment and thereby becomes a Rights Holder must, contemporaneously with the purchase of the Right of Interment, provide to the Clerk a list of family members (the “Named Family Members”) who may be interred in the remaining plots held by the Rights Holder. Following the death of the Rights Holder the “Named Family Members” collectively may transfer an empty Plot or Niche back to the City, transfer a plot or niche to a Relative, or list further permissions for interment.
Upon arriving at the cemetery for the interment, please stop by the Cemetery Office and report in to the Caretaker. Please leave the cremated remains of your loved one in the car. You will give the Cremation Certificate (or Certificate of Cremation) to the Caretaker. This is a very important document, as the Caretaker will not be able to complete the interment without it. The Caretaker will have a conversation with you about the interment, after which you will get back into your car and drive to the interment site.
The graveside service is a matter of family preference and can be treated the same as a casket interment. For cremated remains families have the option of placing the cremated remains themselves or having the Cemetery Caretaker assist.
Cremation options at the Maple Ridge Cemetery are an in-ground cremation plot, a single or double columbaria niche, a garden interment in the Meadows South, or interment on a full burial plot.
Commingling of cremated remains is the intentional and irreversible mixing of the cremated remains of more than one deceased person.Yes, the commingling of two sets of cremated remains may be interred in the following areas of the Cemetery:
The person(s) having control of disposition must acknowledge that the result of commingling is permanent and irreversible. A Right of Interment must be issued for each of the deceased and fees paid indicative of two separate interments.
A fiberglass cremation liner is required when the urn is either breakable or decomposable (i.e. cardboard, wood, ceramic or glass. A cremation liner is not required when the urn is neither breakable nor decomposable (i.e. metal, plastic, stone, etc.) The purpose of a liner is to protect the cremated remains.
A columbarium is a free-standing structure containing small compartments (niches) designed to hold urns containing cremated remains. There are single niches and double niches at the Maple Ridge Cemetery.
The inside dimensions of a single niche is: 11”wide X 11”high X 11”deep. The inside dimensions of a double niche is: 15” wide X 14”high X 12” deep.
Each single niche can hold one set of cremated remains. Each double niche compartment can hold two sets of cremated remains or the commingle remains of two people.
The urn needs to be a durable container that seals. Families are welcome to use something from home as long as it meets size requirements.
The exterior hardware is a patented security system that requires a unique tool to remove the granite shutter. Behind the granite shutter each niche is secured with its own powder coated aluminum, key locked inner privacy door.
Each single or double Columbarium Niche plate is required to be consistent in layout, design and format as established by the City. The person(s) having control of disposition submit an order form to the Cemetery Clerk who soon afterward will provide a proof for approval. Once the approval is received, the Cemetery Clerk will have the monument company engrave the niche plate.
All memorial markers and niche plates will only be installed by the Caretaker, and only after the cremated remains have been interred. No person will affix any material to Columbarium face plates.
Only cremated human remains may be interred at the cemetery. Interment of cremated remains of pets is prohibited.
Unfortunately the old Rosegarden has been full since July 2014. No future interments will take place at this site. There is a memorial plaque at the old Rosegarden. You can arrange for the name of your deceased loved to be inscribed on the Memorial Plaque. Inscriptions are done in January for the prior year.
The same type of interment as the old Rosegarden takes place in the Meadows South, which is located in the southeast section of the Maple Ridge Cemetery by the Columbaria.
A marker installation fee is also known as a marker placement fee, setting fee or marker permit. Markers are laid by the Cemetery Caretaker only. When the marker arrives to the cemetery it is put into a concrete mold. Once the concrete hardens, the marker is placed on to the grave providing the interment has taken place. This fee covers the setting and laying of the marker.
If you wish a vase to be installed into the concrete rim of the marker, you need to order a vase from the monument company at the same time that you order the marker. When the marker and vase arrive to the cemetery together, this informs the Cemetery Caretaker that he needs to adjust the marker within the mold to leave more room at the top for the vase.
Please refer to our Cemetery Marker & Monument Regulations Guide and our Cemetery Marker & Monument Regulations for Section 6 Guide.
Markers may only be laid for those loved ones already interred in the cemetery. You may memorialized a loved one by having their name engraved on the Rosegarden Memorial Plaque at the entrance way to the Maple Ridge Cemetery.
Please contact our Cemetery Clerk at 604-467-7307 for the plot location of your loved one or view the Maple Ridge Cemetery map.
Cemetery operations are required to keep permanent record of those interred in their cemeteries. Municipalities are only responsible for burial records in the cemeteries owned and operated by them.
Over the past few years, homelessness has emerged as a significant problem in every community in British Columbia and this includes Maple Ridge.
Regional homeless counts began in 2003 and occur every four years. Homeless counts in the Metro Vancouver and Fraser Valley demonstrate a significant growth in the number of people living on our streets. The 2017 Homeless Count reported 124 persons without shelter in Maple Ridge versus 84 in 2014. Here are the links to the latest homeless counts for Metro Vancouver and the Fraser Valley:
On December 11, 2018 the City of Maple Ridge filed and injunction application in the BC Supreme Court seeking the authority to address the fire and life safety issues at the camp. The case came before the BC Supreme Court on January 14 and 15. On Friday, February 8 the BC Supreme Court granted an injunction giving the City of Maple Ridge the authority to address safety issues in the camp located on 223 Street west of St. Anne Avenue. For information on the work to bring the St. Anne site in compliance with the BC Supreme Court order please follow this link;
BC Supreme Court Injunction Information
The City initiated an injunction process to have the camp removed in May of 2017. That injunction was adjourned in June of 2017 to give the newly elected provincial government and BC Housing the opportunity to develop and present a new proposal to deal with the short term and long term issues that remain around homelessness.
A condition of the adjournment was that those occupying the St. Anne property would conduct themselves in a way that not only respected safety on the site, but the safety and security of the immediate neighbourhood. Assurances were obtained by the leadership of the camp that recommendations from the Maple Ridge Fire Department and RCMP around site and neighbourhood safety would be respected and acted on.
The Fire Department conducts regular inspections of the camp seeking compliance with this Court Order.
An obligation upon the occupants of the camp to address fire and life safety issues at this site have been in place since November 2017, when a Consent Order was issued by the BC Supreme Court. This order laid out the obligations of the camp occupants to address fire and life safety issues as identified by the Fire Department. The City and BC Housing have regularly made support available to the camp occupants to achieve compliance with safety issues.
BC Housing has provided 53 units of temporary modular housing on Royal Crescent in Maple Ridge that is managed by Coast Mental Health. A number of people from the St. Anne Camp have relocated to this modular housing.
The City is working to contain the size of the camp and will continue to work to close the camp as additional shelter and housing comes available.
Candidates for the temporary modular housing are selected with a first priority on homeless individuals living in or in the vicinity of Maple Ridge. Residents are selected by Coast Mental Health and BC Housing, in collaboration with other community partners. People are assessed through a thoughtful assessment that helps determine the supports they need to remain housed and live a healthy, stable life. These tenants will also sign a Residential Tenancy Agreement along with a Good Neighbour Policy outlining appropriate community standards.
Tenants of Maple Ridge Modular include people who have been living at tent city, local shelters and others, who are homeless or at risk of homelessness in Maple Ridge.
The rental rate, plus utilities, for a suite is $375. Tenants pay the shelter portion allotted for a single individual on income assistance. The remainder of the rent is subsidized by BC Housing.
There is no minimum length of stay. Tenants are supported to transition to more permanent housing as soon as they are able to. The specific length of time will depend on housing needs in the community and timelines for the development of permanent supportive housing development elsewhere in Maple Ridge.
Coast Mental Health is responsible for overseeing the tenant and management of the building. This includes 24/7 supports to tenants, including individualized support plans that include supports to access health services, as well as employment and opportunities for tenants to make connections with other community groups. Tenants will also receive two meals a day: buffet breakfast and dinner.
This site utilizes a Housing First model (housing with wrap-around supports) that assist tenants along a recovery continuum. We strive to minimize the harms associated with drug use by providing education and resources for safer use, thus reducing harms for both the individual and the community. Non-stigmatizing and honest discussions occur along a recovery continuum that includes conversations and referral to detox, treatments, addictions counselling and other support services.
Additionally, all our staff are trained in the administration of naloxone, a medication which reverses the effects of an opioid overdose.
Coast Mental Health has organized a Community Advisory Committee for this housing project. The purpose of the Committee is to build and maintain positive relations amongst the community, the building operators and the housing program partners. The kick-off meeting for the CAC occurred Tuesday, October 16, 2018. Committee representatives include four community members ( local residents, businesses and community organizations), Maple Ridge Police Department, Maple Ridge Fire Department, City of Maple Ridge, BC Housing, Fraser Health, Coast Mental Health and Open Door Church.
A total of 14 staff members will provide rotating shifts 24/7, 365 days a year. Staff will include trained mental health workers available 24/7 a week, an on-site manager, home support staff, a seven day a week cook, as well as maintenance staff. Additionally, we provide 24/7 on-call support to our staff.
Coast Mental Health will take possession of the 53 studio homes in Maple Ridge on Monday, October 15, 2018. Each home is about 150 sq. ft. and contains a private bathroom. Three of these homes will be wheel chair accessible. Pets are also welcome.
Coast Mental Health is an experienced non-profit housing providers, leading community based mental health services for more than 45 years. We opened our first housing project in 1974. Today, we operate more than 48 supported housing sites in neighbourhoods across Metro Vancouver, and we are one of the largest supported housing operators in Canada.
With a client-focused and community-based approach, we provide a framework for community based mental health care by implementing the three essential pillars of sustained recovery: Housing, Support Services and Employment and Training.
We work side-by-side with clients, donors, governments and partner agencies to build homes and communities where people living with multiple barriers can thrive.
Coast Mental Health is responsible for the management of the building, but they will receive funding from BC Housing to operate and provide support services for the next three years.
Coast Mental Health believes that there are three pillars to sustained recovery: 1) Housing 2) Support Services and 3) Education and Training. Access to affordable housing and community-based support services provides the stability in people’s lives to assist them as they rebuild life skills and reconnect to their community.
Contact the City's Licences & Bylaws Department at 604-467-7384 or 604-467-7305 so that we can update our records.
Contact our Licences & Bylaws Department at 604-467-7384. Be prepared to provide the following:
You can contact the Cultural Office at 604-467-7325 or by email for any questions during your Special Event Application and Planning.
The City of Maple Ridge supports special events and festival activities that benefit its residents, businesses, and visitors. These events foster community spirit, pride, and make Maple Ridge a wonderful place by supplying opportunities for social, economic, and cultural development. Apply online.
a. Grassroots Grants: available for emerging, small, or new festivals that have been public presented less than three years. Apply year-round until available funds are distributed.
b. Festival Support Grants: For established special events/festivals that have taken place for three or more years. There are two intake deadlines – March (for festivals taking place between May – September) and September (for festivals taking place between November – April)
After you submit your Special Event Application, you will receive a confirmation email or phone call that your application was received. Your application will be reviewed by the Festival and Event Safety Team consisting of representatives from Engineering, Parks, RCMP, Fire and Festivals. Please allow up to three weeks for your application to be processed, as well as additional time to follow up on feedback for changes and revisions before a permit can be granted. We recognize everyone’s time is valuable and limited and appreciate your cooperation to work with us.
You must notify the City of Maple Ridge of any material changes to your application by contacting the Culture Team.
The City of Maple Ridge issues Special Event Permits for festivals and events taking place on City Property including parks, streets, sidewalks, and civic facilities.
For events taking place on private property ensure to check applicable Maple Ridge Bylaws regarding your activities including but not limited to:
Zoning Bylaw No.76000-2019 - Permitted use of property.
Noise Bylaw No. 5122-1994 - “No owner or occupier of property shall allow that property to be used so that a noise or sound which originates from that property disturbs or tends to disturb the quiet, peace, rest, enjoyment, comfort or convenience of the neighbourhood or of persons in the vicinity."
Once you have received Preliminary Approval for your Special Event Application, you can proceed with making the final arrangements for your event.
The City of Maple Ridge requires that the organizer have a five million dollar ($5,000,000) general liability insurance policy in place, naming the City of Maple Ridge and School District 42 as additional insured. The policy must cover all activities taking place at the event and may not list any exclusions relating to activities being presented as part of the event. The policy must be in place from the first day of set-up to the last day of clean-up. Detailed requirements will be listed on your facility use/special event agreement. Work with your insurance provider to ensure that your event is appropriately insured.
If any alcohol is being served at the event (such as a beer garden or vendor tasting), the insurance policy must include host liquor liability.
The City of Maple Ridge reserves the right, solely at its discretion, to set higher insurance limits based on best practices or risk management recommendation. This may be required depending on the type of activity planned during the event (e.g., fireworks display, amusement rides, etc.).
We recommend connecting with a local insurance broker, such as a broker who supplies your home insurance or business insurance. Basic events with limited scope and risk may qualify for subsidized insurance through the Municipal Insurance Association of BC’s Event Policy Portal. Please assess all activities at your event and ensure you have the correct insurance coverage.
Send a copy of your insurance certificate to the Culture Team at least 2 weeks prior to your event.
Fees will vary depending on the type of organization booking the event and what facility space is required, as per the most recent City of Maple Ridge Fees & Charges Bylaw No. 7575. Contact the Culture Team for more details on your specific situation.
A deposit of $200 or more may be charged by the City of Maple Ridge to your account for each park booking and/or equipment rental. If equipment and park services are in good working condition after your event, the deposit will be returned by the original form of payment. Alternatively, the deposit can remain on your account if you host an annual event.
Please refer to the Parks Regulations Bylaw 7085-2014 (PDF) which outlines the use of City parks for festivals and events. Check out our Special Events Manual for helpful details.
Washroom facilities are limited, and you may need to arrange for portable toilets at your expense. When portable toilets are required, please discuss placement, drop-off, and pick-up with the Culture Team during the application process.
Parks are for the enjoyment of everyone; posting bills is not permitted in any park, facility, or grounds. The City of Maple Ridge promotes community festivals through various marketing efforts, such as the Online Calendar.
If an inflatable device(s) is being used at a public event, such as a school fair or community block party, an operating permit from Technical Safety BC will be required, as well as a licensed contractor to operate it. A list of certified contractors is available online. Inflatable devices are subject to specific parks guidelines.
Spiking is not permitted in any park, facility, or grounds in Maple Ridge. Tents and equipment must be secured to the ground with weights or a similar securing mechanism. As there are water and electrical services underground, any spiking creates a safety and maintenance issue. Damage to park surfaces will be reviewed and may be billed back to the event responsible for damaging them.
To keep our parks in good condition and reduce maintenance, vehicles and trucks are not permitted to drive on the grass areas. Maintenance roads and vehicle access points may be available depending on the park. Please contact the Culture Team about specific parks and their access routes.
It is the responsibility of the event organizer to clean up during and after the event, and to leave the site in the original condition it was found in or better. In cases where single-use material is being sold onsite, a Waste and Recycling Plan will be required.
Any mobile food vending unit that is used outdoors for the preparation and dispensing of food and/or beverages and that has cooking appliances, will require a food permit from Fraser Health, a valid Maple Ridge Business License and a yearly inspection of equipment, fuel sources, fire extinguishers, and other safety requirements from the Greater Vancouver Fire Chiefs Association (GVFRCA).
These guidelines, along with the application and approval process, have been developed to create a regional approach to mobile food vendor inspections, helping to speed up approvals for mobile food vendors that travel throughout the Lower Mainland across multiple municipalities.
Please refer to the links below for more information from the Greater Vancouver Fire Chiefs Association and ensure that all mobile food vendors are compliant with these guidelines.
The City of Maple Ridge has event equipment available to borrow on a first come, first serve basis - we encourage you to book early. Requests for equipment are due to the Culture Team at least 20 days (about 3 weeks) in advance of your event and are subject to equipment and staff availability. A list of equipment that is available to request will be supplied once preliminary approval has been granted for your event.
A minimum deposit of $200 is required when borrowing equipment. Equipment fees will vary depending on the type of organization that is booking the event and additional fees may be charged for staff time to aid with the set-up and take-down of equipment.
Please contact the Culture Team at least one week prior to your event to arrange for key pick-up. Keys can be picked up 1-3 days prior to your event and may be subject to a deposit.
Many Maple Ridge parks and facilities have 120v power access. When booking your specific site, speak with City Staff about what power is available. Please note that some parks may require City Staff to activate power for an event, due to an increased potential for vandalism.
Electrical cables must be grounded, in good repair, and of appropriate gauge /design for intended use. Event organizers will be responsible for checking that the cables work. Cords should be covered, preferably by an industry standard cord cover, to reduce tripping hazards, especially in areas where cords are crossing a sidewalk, roadway, or other areas where pedestrian traffic exists.
Municipal roadways are subject to the City of Maple Ridge Highway and Traffic Bylaw No. 6704-2009. There are many situations where a Highway Use Permit from the municipality is required. Prohibited uses without a permit include but are not limited to:
If you are unsure whether you need a permit for your event, please connect with the Culture Team via email or phone at 604-467-7325.
Applications are available online and can be submitted to the Culture Team via email or in person by dropping off at the City Hall reception desk, “Attn: PRC – Culture." For a streamlined Highway Use Permit Application, please contact the Culture Team.
To submit a Highway Use Permit Application for construction, transportation or other commercial related activities visit our Engineering webpage.
A valuable resource in planning road safety during an event is the Traffic Management Manual for Work on Roadways (TMM). This outlines the fundamental principles and guidelines for traffic management and traffic control with the goal of protecting workers and ensuring the safe and efficient movement of road users through a work zone. When applying for a Highway Use Permit (HUP), a Traffic Management Plan describing all traffic control measures will also be needed.
A Traffic Control Person is an individual certified by the BC Construction Safety Alliance meeting the requirements under Section 18 of the Occupational Health and Safety Regulation. Depending on the role, a well-versed volunteer may be able to support a road closure, however due to the risk of some high traffic areas, City Engineering staff may determine that TCPs (Traffic Control Personnel) are a requirement for a permit. Please contact the Culture Team at 604-467-7325 to discuss these potential situations.
It is the responsibility of the event organizer to arrange and budget for traffic control personnel (TCP) based on the scope of the event. City Staff, RCMP or Bylaws will not direct or manage traffic, and their availability to attend community events is extremely limited.
Provide a Loading/ Unloading plan with your application, including a schedule, any special equipment requirements, traffic flow, etc. Be sure to communicate the final Loading/ Unloading plan with vendors, staff, and volunteers at least 5 days or more prior to your event. To decrease congestion and to ensure fire lanes (with 20’ clearance) are always kept open, please plan for a staggered set-up and take-down before and after your event. The event organizer is responsible for monitoring and keeping fire lanes clear during the event. Connect with the Culture Team to view resources, such as maps, to help identify fire lanes, loading zones, and no parking zones.
Weather patterns and forecasts will be the primary indicator of water levels, and the City relies heavily on the Ministry of Environment River Forecast Centre for regularly updated flood forecasts.There is no way of knowing when water levels will peak, but river levels will not rise suddenly. The City will continue to monitor water levels constantly and we expect we will have warning of high water flows several days in advance. We will use as many means of communication as we have available including the website, radio, television, telephone and door-to-door.
FortisBC provides information on what to do with your gas appliances before a flood, during evacuation, and after the flood.
BC Hydro advises that water and electricity do not mix, if your home floods you must leave immediately.
Canada Mortgage and Housing Corporation advises that after a flood, it's important to restore your home to good order as soon as possible to protect your health and prevent further damage to your house and belongings. Whether you do the work yourself or hire a contractor, their handy checklist will help you organize the clean up. Immediate action is important. Your house and furnishings are less likely to grow mould if they are dried within 48 hours.
Flood waters pose a far greater risk to life and injury than most people realize. The Ministry of Environment has some helpful information on Flood Water Hazards - Threat to Life. The Provincial Emergency Program offers these personal safety tips if you need to leave.
Emergency Social Services (ESS) provides short-term assistance to British Columbians who are forced to leave their homes because of fire, floods, earthquakes or other emergencies. This assistance includes food, lodging, clothing, emotional support, and family reunification.
Fraser Health offers community services that deal with personal and environmental health. They will be monitoring the sewer system along with the City and posting regular updates.
Fraser Health offers community services that deal with personal and environmental health. They will be monitoring the quality of the drinking water along with the City and posting regular updates.
Once you've experienced flooding, here's what you can do: Flood Information for Home Owners and Home Buyers.
As people transition into the new modular housing, Fraser Health will provide a number of health care services, including primary care and support for mental health and substance use concerns. In addition, Fraser Health will continue to provide support to people in the Maple Ridge community who are homeless.
A Fraser Health nurse practitioner actively reaches out to vulnerable at-risk individuals in the community to identify and address their primary care needs, including the needs of people who have transitioned into the modular housing or are homeless. The nurse practitioner meets people wherever they are located, whether it is in new modular housing, the primary care clinic at the Salvation Army, or in the community. The nurse practitioner also provides primary care to people who are connected to the Intensive Case Management team.
If a person residing in modular housing needs support for a mental health and/or substance use concern, modular housing site staff will connect them to a case manager based in the community who will provide ongoing care. To support people who are homeless and may have mental health and/or substance use concerns, a public health nurse, mental health nurse and substance use outreach worker actively engage with people in the community who do not have housing.
The clinicians regularly interact with the homeless population, and provide harm reduction supplies and vaccinations to people as needed. When appropriate, the clinicians will connect people to primary care services, mental health services, and/or substance use services in the community and will encourage people to seek treatment in a clinical environment if a higher level of care is required.
Fraser Health will continue to provide outreach health services to people wherever they are located. These services include mental health assessments, harm reduction services, medication monitoring and provision, linkages to treatment services, and assistance in accessing primary care.
The Maple Ridge Intensive Case Management (ICM) team is operated by RainCity Housing and Support Society. In Maple Ridge, the ICM team is a team-based model of care, providing services to people with severe substance use concerns who may be mentally ill and homeless.
The ICM team includes mental health and substance use clinicians, a nurse practitioner, an addiction physician, a psychiatrist, housing outreach workers, and peer support workers who work with this vulnerable population to provide them with services to find and maintain housing. They help a person address their substance use, mental illness, general health and other needs in order to stabilize their lives. The team will go to wherever a person is located to provide the services they need.
The goal of this team, including care providers and community partners, is supporting people to recover and integrate back into the community.
In Maple Ridge, Fraser Health has robust services to engage with people who have mental health and/or substance use concerns.
Maple Ridge Mental Health and Substance Use Services engages with clients and meets them wherever they are located in the community. For example, some clients may be comfortable receiving care in a clinical environment, while other clients may need support from an outreach worker who meets them in the community.
Maple Ridge Mental Health Services provides a broad range of supports to clients, depending on what their needs are. These services include:
In Maple Ridge, Fraser Health contracts Alouette Addictions Services to provide substance use counselling, harm reduction supplies, and first-line treatment for opioid use using medications such as Suboxone and methadone.
For more information about community-based mental health and substance use support services available in Fraser Health, please visit Fraser Health’s website.
Harm reduction refers to policies, programs, and practices that aim to reduce the health, social, and economic consequences of substance use without necessarily reducing the amount of substances a person uses.
Harm reduction practices provide access to services to all members of the community, connect and care for those who use substances, reduce sexually transmitted infections, and help reduce substance-related harms including infections, the spread of disease, and the number of deaths due to overdose.
Get New/Sterile Supplies Safer injection and safer smoking supplies help to reduce the risk of spreading HIV and Hepatitis C, and are available throughout Fraser Health communities and public health units. The Maple Ridge public health unit is located at 400-22470 Dewdney Trunk Road.
Get Take Home Naloxone Naloxone is a safe and highly effective medication that reverses the effects of opioid overdose.
Naloxone is available in BC without a prescription. Take Home Naloxone kits and training are available at no cost for community members who use substances or have a history of substance use, and/or are likely to witness and respond to an overdose.
For a list Take Home Naloxone distribution sites in Maple Ridge, please visit Fraser Health’s website.
Residents are advised to obtain Fraser River flood forecast information from the Emergency Management BC website. Regular freshet updates are also available at the BC River Forecast Centre website.
The City of Maple Ridge also has a web page with valuable information and links to resources.
Here is a link to flood preparation information for home owners prepared by Emergency Management BC.
The City of Maple Ridge has developed our Emergency Response Plan for flooding based on data collected and released by the BC River Forecast Centre. The River Forecast Centre notes that their models can change due to weather conditions (extreme heat or rainfall) which may make river levels change rapidly.
As a precaution the City of Maple Ridge has established a central sandbag depot that will be active for the duration of the Fraser River Freshet. If you have not received a Flood Advisory notification sandbagging may be premature. We recommend that you focus on other advance planning recommendations located on the City website.
The depot is located at ‘Albion’s Bradley’s One Stop Landscape and Garden Supplies’ and will be open to the public from 8:00 am until 6:00 pm daily. The address is 23549 Lougheed Highway, Maple Ridge, Phone: 604-836-9274.
People who receive an Evacuation Alert need to prepare to leave quickly in the event an Evacuation order is issued. Here is the information we distribute as part of an Evacuation Alert:
It is very important that residents follow the directions of emergency services personnel if an Evacuation Order is issued.
As soon as advised, those affected should leave their homes or businesses and register at the reception Centre so we know that you are safe. After that you are encouraged to seek accommodation with friends and relatives in unaffected areas or if you require assistance with lodging please alert the staff at the Reception Centre.
We will have first responders go door-to-door to deliver the Evacuation Notice to properties that may be impacted by flooding.
City staff will also post updates on our website
If you would like to get these alerts directly to your email or smartphone please go to our website and use the ‘Notify Me’ link to subscribe to the ‘Fraser River Alerts’ which is part of the Alert Centre menu. The City of Maple Ridge will also post links to the updates on our social media sites on Facebook (www.facebook.com/yourmapleridge) and Twitter (@yourmapleridge).
While it is difficult to predict, weather patterns and forecasts will be the primary indicator of Fraser River water levels. The City relies on the BC River Forecast Centre for regularly updated flood forecasts. We issue Evacuation Alerts and information notices based on the most up-to-date projections and observed water levels on the Fraser or Alouette Rivers.
In general, the exact time frame and level of high water is entirely dependent on weather patterns. A rapid heating pattern would result in higher water levels over a shorter duration, and a cooler pattern in lower water levels over a longer duration. The forecasts of the BC River Forecast Centre and observed conditions in the community are used by the City of Maple Ridge to determine when an Evacuation Alert or Evacuation Order are ended.
The Sewer System for the City of Maple Ridge is well protected from the impacts of flooding related to the Fraser River freshet. There may be localized impacts for homes that have water ingress into basements. City staff will work with homeowners to identify those impacts in the recovery phase after a flood.
The City’s water supply, part of the Metro Vancouver water system is well protected from the impacts of flooding related to the Fraser River Freshet. There may be localized impacts for homes that have water ingress into basements.
Citizens who get their water from a well should follow Fraser Health guidelines for reactivating a well after a flood event.
You have the right to request any record in the custody or control of the City of Maple Ridge.
Bylaw complaint records are only available through a formal FOI request. In accordance with City Policy 5.29, personal information that is reasonably capable of identifying a particular individual either alone or when combined with information available from other sources, where the information reasonably permits identification of the individual to those seeking to collect, use or disclose it, will not be released.
Pursuant to Section 15(1)(d) of the Freedom of Information and Protection of Privacy Act the City will not reveal the identity [complainant name, personal information of the complainant or information that reasonably permits the identification of the complainant] of a confidential source of law enforcement information. Personal information recorded about an identifiable individual, including the complainant and alleged violator shall be kept confidential unless written consent for disclosure is received from that person.
Submit a Fire Department Records Request.
You should always start by making an informal request. To do this, contact the department that you think might have the information you are looking for.
If you are told that information is not routinely available, then you may make an FOI request for records containing that information. Your FOI request must be made in writing and must specify whether you want to receive copies of the records or view the records in person. FOI Request Forms are available online above on this page or can be downloaded as a pdf format and then by submitted by hand, mail, email or fax to:
Corporate Officer City of Maple Ridge 11995 Haney Place Maple Ridge BC V2X 6A9
Fax 604-467-7329 Email
When you make an informal request for information, the department that has this information may charge you a fee to cover its costs in processing your request. Each department is responsible for setting its own fees.
If there are extensive costs involved in retrieving and reproducing records to meet the request, you will be provided with a fee estimate before the application is fully processed that includes a breakdown of the individual costs being charged. We may also require a deposit.
The City may waive all or partial fees based what is fair and equitable in the circumstances of your request, including whether the payment will cause financial hardship or whether the requested records relate to a matter of public interest.
There is, however, no charge for your own personal information or for the first three hours spent searching for and retrieving the records.
Our fees are set out in the Schedule of Maximum Fees set by the Province in the Freedom of Information and Protection of Privacy Regulation. They include the following for non-commercial applicants:
To reduce fees and to minimize taxpayer expense, please narrow your request as much as possible. If possible, please let us know what department has the records you are requesting. Please specify a date range of the records you are requesting.
When you make an informal request, the department you approach will respond to you as quickly as possible. Depending on the kind of information you are requesting, you may be able to get an answer over the phone.
The Freedom of Information and Protection of Privacy Act requires us to respond to your FOI request within 30 days of receiving it (we may extend this time if your request is especially complicated). The Act allows us to withhold information if the release would be an invasion of privacy or cause harm by one of the means listed in the act, such as harming a law enforcement investigation or threatening an individual’s health or safety.
If we deny you access to any record or part of a record, you have the right to ask for a review by the independent Information and Privacy Commissioner, an officer of the legislature who is independent of the government. A decision of the Commissioner is final, subject to certain limited judicial reviews.
Office of the Information and Privacy Commissioner for British Columbia PO Box 9038 Stn. Prov. Govt. Victoria BC V8W 9A4
Tel: 250-387-5629 Fax: 250-387-1696 Email
If we have your personal information, it may be contained in a number of different files. If you believe that we have personal information about you, you should contact the department where you think this personal information is located and ask for that information. If you are unsure which department may have this information, please contact the Corporate Officer for assistance.
To minimize taxpayer expense, please specify what kind of information you are requesting. You should not make an FOI request for your personal information unless you are unable to get what you need through informal channels.
The Act protects personal privacy by restricting the collection, use and disclosure of personal information. Please note that only private individuals have personal privacy rights, businesses do not.
We only collect personal information when we have the clear authority to do so, or when the collection is related directly to and is necessary for an operating program. When we are collecting personal information, we must do so directly from you, unless we have legal authority to collect the information from another source. These rules apply even if another government body holds the personal information.
The personal information must only be used for the purpose it was collected or for a use consistent with the reason it was collected. We may also use or disclose personal information in other ways, but only if we have legal authority to do so. We have security arrangements to protect personal information from unauthorized use or disclosure.
For example, we will usually disclose copies of any letters you send to the City after removing your name, address, telephone number and any information that may reasonably be used to identify you.
We will make an exception to this rule when we deem that releasing your name and address would not be an unreasonable invasion of your privacy. For example, we will usually release your name and address if you sent a copy of your letter to Mayor and Council or to any person or organization outside of the City.
If you believe there is an error or omission in your personal information, you have the right to request us to correct it. We will carefully consider your request and respond to you as soon as possible.
Heritage or Cultural Heritage (used interchangeably) is the legacy of both the tangible and the intangible attributes that our community has inherited from past generations. Our cultural heritage resources include tangible elements such as buildings, monuments, streetscapes, landscapes, books, artifacts, and art, and intangible aspects such as stories, traditions, language, and knowledge.
The City of Maple Ridge has recently updated the Heritage Inventory (also known as the Heritage Resources of Maple Ridge).
Listing a property, natural feature, landscape, etc. on the Heritage Inventory does not provide any legal protection for the heritage resource. However, the Heritage Inventory does note if a property has greater protection through one of the following mechanisms:
To review the entire Heritage Inventory of Heritage Resources of Maple Ridge, click HERE.
A building that is listed on the Heritage Register has been identified because it has been identified as having special architectural, historical and/or cultural value within the community. To have a building listed on the Register does not mean it is legally protected from demolition unless steps have been taken to formally protect the building. Steps to formally protect a building are usually: a separate designation bylaw or covenant process. However, all properties listed on the Register are flagged on our permit system at City Hall. This means that when the City receives an application that will affect the exterior of the building, heritage staff reviews the proposal and collaborates with the owners.
Once a property is designated by bylaw, the owner must obtain a Heritage Alteration Permit to make alterations to specific exterior (and possibly interior features) that are listed as significant in the designating bylaw. Designation is generally limited to the building exterior and even then does not prevent all changes forever. For example, if the streetscape was noted as being significant, a Heritage Alteration Permit would be required for alterations to the parts of the building visible from the street (i.e. the front door), but may not be required for alterations that wouldn’t be seen from the street (i.e. any rear windows). A Heritage Alteration Permit is often required to make changes to a property within a Heritage Conservation Area.
A cultural landscape is, as UNESCO puts it, ” [the] manifestation of the interaction between humankind and its natural environment.” This can include traditional agricultural landscapes, gardens, parklands, and religious or spiritual landscapes, to name a few a examples.
Heritage Revitalization Agreements (HRAs) are a legally binding agreement negotiated by the City and an owner of heritage property. An HRA can vary zoning regulations such as permitted uses, setbacks, density, height, and parking requirements in exchange for restoring a heritage resource and designation.
To ensure the conservation of the historic house, the City’s Heritage Procedures Bylaw requires a Heritage Conservation Plan at the time of application and the Plan must be prepared by a Registered Heritage Professional (CAHP member). Applicants looking to explore the HRA option are strongly encouraged to contact City staff and also engage a Registered Heritage Professional early in the process.
Every property in the City of Maple Ridge has zoning. A Heritage Zone would regulate buildings and structures, identified within a heritage area, and may permit greater flexibility with uses (i.e. expanded residential, employment, and commercial uses) but possibly be more restrictive with lot coverage and building height.
A heritage conservation area is a distinct area with special heritage value and/or heritage character, identified for heritage conservation purposes in an official community plan.
A heritage conservation area is intended to provide long-term protection to a distinctive area, which contains resources with special heritage value and/or heritage character. A heritage conservation area can provide protection to all or some of the properties in a heritage conservation area. Properties that are identified for protection must be specifically identified in the bylaw.
A heritage conservation covenant allows a local government or a heritage organization to negotiate terms of a contractual agreement with a property owner to protect a site, but cannot vary siting, use, or density. Covenants are registered on the land title and may be binding on future property owners.
There are two main kinds of incentives for heritage properties:
1) Grants. Municipalities or local organization can create a grant program to support projects in Maple Ridge that conserve and promote awareness of our heritage in all the forms it takes.
2) Property Tax Exemptions. The Community Charter gives municipalities broad powers, including revitalization tax exemptions, to regulate activities. The tax exemption provisions in the Community Charter that can be used for facade improvement and heritage conservation projects.
Information on the Heritage Incentives Review Project is available HERE.
No. The BC Government has invoked its legislative power of ‘statutory immunity’ over the City of Maple Ridge allowing BC Housing to move directly to the construction of the Fraser Street project bypassing the normal development process and public input, and unilaterally appointing Coast Mental Health to operate it.
Although we do not support the Fraser Street location, we do support addressing the needs of our most vulnerable residents. The City of Maple Ridge wishes to work collaboratively with BC Housing to ensure the strongest service delivery model for Fraser Street becoming a pilot community for the Provincial Government’s Complex Care initiative which means a specialized operator and improved support services for the Fraser Street facility.
This is one of many funding priorities on our list for the BC Housing and the Province of BC to consider so we can provide the best outcomes for our homeless residents, and the neighbourhood.
Addressing the complex needs and issues associated with homelessness – especially those that are associated with our most vulnerable who are experiencing mental health and addiction traumas – is difficult, costly, frustrating, and heartbreaking. This is not easy work for anyone. There are plenty of lessons to be learned, however, from the Royal Crescent housing project.
An integrated design/delivery model to allow for ‘complex care’ supports and services at the Fraser Street facility is appropriate and has the greatest opportunity to yield positive outcomes. Lessons learned must be truly lessons learned. There is no single solution. The City of Maple Ridge’s complete list of requests presented to the Province can be found here.
52 permanent modular homes on two lots on Fraser Street, and a third lot facing 224th Street purchased by BC Housing. These residences are intended to replace the temporary modular housing on Royal Crescent which is at end-of-life. They are to be closed and removed, with Royal Crescent residents moving to Fraser Street.
As BC Housing begins public information meetings about its permanent 52-unit supportive housing development on Fraser Street, the City of Maple Ridge wants to ensure that complex care is part of the plan.
Mayor and Council believe there is an important transparency and competency lens that must be applied rather than a policy of direct awards. Building housing to simply replace Royal Crescent is not enough. Many residents suffer from overlapping problems including addiction, mental health challenges and injuries, so they need “wrap-around” services to be provided. These are our most vulnerable citizens. It’s important that they receive the best services that can be provided
By discussing how we can work with BC Housing to open up the awarding of the operator’s contract to a transparent review and selection process, other agencies – some with local roots right here in Maple Ridge – would have a chance to prove their ability to do the job and provide best outcomes for the residents of the facility and the neighbourhood.
We have a huge demand for a broad continuum of affordable housing in Maple Ridge, and we view BC Housing as our partner in delivering on these important needs. The City of Maple Ridge supports BC Housing’s investments in housing for our vulnerable homeless residents. The City, however, does not support the Fraser Street location for supportive housing as it is not a compatible land use in this part of our community that is designated for densification. The City of Maple Ridge believes it’s important to hear local community voices in any decisions on housing for Maple Ridge.
No. Although we do not support the Fraser Street but we do support addressing the needs of our most vulnerable residents. Given that this decision is bound by the Provincial Government’s authority for ‘statutory immunity’, we still wish to see the delivery of complex care services as the foundation of the new Fraser Street facility.
The City is supportive of the demolition of the modular homes at the Royal Crescent site and will work with BC Housing to ensure the timely development of a seniors-oriented rental housing through the usual City’s approvals process for this project. The City has also pledged to assign priority processing so construction can start as soon possible.
The City has developed a list of housing funding priorities to share with the BC Government to address important gaps in the housing continuum on Maple Ridge. The hope is that the Province will work collaboratively with us to expedite the decision making on these projects. The complete list of housing and supports priorities can be here.
The Province’s recent announcement of 64 rental units at Turnock Manor was good news for our community, and a reminder that Maple Ridge has a number of other identified housing needs that require the support and collaboration of the Province, BC Housing, and our City.
The media release, linked here, reflects the City’s position and desire to work with BC Housing to deliver a continuum of housing supports for the community.
Application for EmploymentThe City of Maple Ridge uses an applicant tracking system for candidates wishing to view available career opportunities, apply for currently posted positions, or set up a job alert to receive email notifications of new employment opportunities in your field of interest. We welcome you to register with us today and find out more about our new opportunities as they arise.
Apply online using our career portal. Everyone who applies for a position with The City of Maple Ridge is required to create an applicant profile and complete an online application.
***Please include a resume and a cover letter highlighting any relevant work experience and qualifications that match the position. Please upload your cover letter followed by your resume together in a single PDF file.
What information will I be asked to provide?You will be asked to provide personal information such as your name, address and phone number. You will also be asked to provide information about your education and employment history. Depending on the position, you may also be asked to submit transcripts, a driver's abstract and samples of your work.Please gather this information before beginning the application process and ensure the documents you are attaching are not password protected or encrypted
At what stage of the recruitment process will I need to submit my credential(s)? If you are selected for an interview and the position requires transcript(s) and/or credential(s) (training requirement, diploma, degree, designation) you can upload copies and/or bring copies to the first interview. If you are the successful candidate, you will need to provide copies of your credentials as a condition of employment.
To whom should I address my cover letter? As the hiring manager differs per competition, it is best to address your cover letter in generic terms such as “Hiring Committee”, “Human Resources” or “To whom this may concern”. Please be sure to include the Competition Number (i.e. 20) noted on the posting.
I am unable to submit an online application. What should I do? If you are having technical difficulties with the online application process, please email email@example.com. Do I have to take any tests or assessments as part of the recruitment process?Our recruitment processes vary by position, however, we do conduct skill and knowledge based testing, as well as a personal profile analysis (for select positions).
There are many different types of career opportunities with the City; temporary full-time, auxiliary, full time and part-time positions.
You will need to apply again if the posting number is different unless otherwise noted on the posting (i.e. previous applicants need not reapply).
In order to remove your application, please email firstname.lastname@example.org
Unfortunately, we cannot accept late applications.
You cannot re-apply for the same job opportunity, however you can update your application or resume by emailing the Human Resources Department at email@example.com. An HR representative will be able to assist with making changes to an existing application if requested.
If you are experiencing an error in completing the pre-screen questions or uploading your resume, please click on the green client support icon at the bottom left of the screen for online assistance with the VidCruiter career portal. For any additional questions, please email the Human Resources Department at firstname.lastname@example.org and an HR representative will contact you as soon as possible.
No, the email address is used as a unique identifier for each applicant.
No, all candidates must apply through our online Career Portal. We do not accept resumes via email, fax or in person. If you do not have access to a computer, one is provided in City Hall or at the Public Library.
A valid email address is a requirement to successfully create your unique profile and apply for positions at the City. You can set up a free email address using many public websites such as Outlook, Gmail and Yahoo. These can be set up and accessed from any computer.
Human Resources typically contacts candidates within 2 weeks following the interview.
Once your application is successfully submitted, you will receive a confirmation email. Please note that if you are creating a profile for the first time, you will receive a confirmation of profile email and once you have successfully applied, you will also receive an application email.
You may also login to the career portal and click on Update My Info to confirm if your application has been received. The Application History link lists all of the postings you have applied for, and the stage they are at. If you do not receive a confirmation email, please reach out to email@example.com
There are several potential steps in the recruitment process:
Candidate resumes are screened and those selected for an interview are contacted. You may receive a telephone interview or a face-to-face interview. Generally, the first interview is a standard behavioral based interview and the second involves a presentation.
Testing and/or presentations may also be required depending on the opportunity. For all administrative positions, a minimum testing is required in the MS Office Suite, typing speed and data entry.
If you are a preferred candidate then you will proceed with reference checking. However, reference checking will not be done without your consent. You will be required to complete a reference consent form and provide contact information for three professional references.
Verifications of qualifications will also be done.
If you are considered for a position, you will be contacted by a hiring supervisor or a member of our Human Resources Department for an in-person or phone interview. You may be interviewed several times by more than one member of our team.
In some cases, you may be selected for a pre-screening telephone interview, where you will be given a questionnaire used to match your skills and experience against your chosen job opportunity. This is your chance to sell yourself and your skills, so be sure to let us know why you are the best person for the job.
You may be invited to attend one or more in-person interviews where we will try to learn more about you and your qualifications. This is also your opportunity to learn more about the City of Maple Ridge and the position for which you are applying. You may be asked to provided professional references at this stage.
What can I expect during the Interview?
Our interviews are structured around behavioural-based and technical questions, and may consist of or two or more interviewers. We also appreciate that through the interview process, candidates are assessing us as a potential employer and therefore we enjoy taking the time to answer any questions candidates may have about working at the City.
How many people can I expect on an interview committee?
At the interview, you can typically expect to meet with a selection committee of 3 to 4 representatives (depending on the position).
Why are some openings not posted on the Careers page?
The City is committed to finding the best person to fill open positions. If an opportunity arises for which it is believed we have a qualified internal candidate, the posting may not appear on the Municipal Website.
Yes, many positions at the City of Maple Ridge require Police Information Checks. See the job posting for details.
You can obtain a copy of your legal plan showing the lot dimensions from the LTSA Land Title Office. To locate your property line pegs, look on your legal plans. If you are unable to locate the pegs using this information, you will have to hire a private land surveyor to resurvey the property and place new pegs. Local land survey offices are listed in the yellow pages.
A copy of your legal plan can be obtained directly from the LTSA Land Title Office:by using one of their Online Service Toolsby Emailby mail/visit the office: Suite 500 - 11 Eighth Street, New Westminster, BC, V3M 3N7
If our records contain a set of the house plans, occupancy permit or survey, homeowners may obtain a copy by sending a request to firstname.lastname@example.org (you must provide proof of ownership with the email or copy of the listing agreement if you are a realtor. The agreement must clearly permit access to city records). Costs depends on the number of pages copied. Staff will let you know - when reviewing your request – what the applicable fees will be. Processing of these requests could take up to 7 business days to complete depending on volume of requests.
Property encumbrances such as right of ways and easements may be viewed at our Engineering Department counter as they have copies of most right of ways and can tell you what they are for. Copying is not permitted. If you require a copy of any of these plans, they must be obtained directly from the LTSA Land Title Office:by using one of their Online Service Toolsby Emailby mail/visit the office: Suite 500 - 11 Eighth Street, New Westminster, BC, V3M 3N7by phone at 604-630-9630
If you need to locate your service connection - water, sanitary or storm you can visit the Engineering counter at City Hall or phone 604-467-7339. If you are unable to locate the connection, you may call our Operations Centre at 604-463-9581 for assistance.
If you need to turn your water off, you will find that most homes have a main water shut off which is located where the water connection enters the house, usually in the basement or crawlspace. You can shut off the water supply to the house by closing this faucet handle. If there is a leak or break which requires the water to be shut off at the property line, please call the Operations Centre 24/7 at 604-463-9581.
If you need to report an after hours public works emergency, please call the Operations Centre emergency line at 604-463-9581.
For title searches and legal document information, please contact the Land Title Office at the following location:by using one of their Online Service Toolsby Emailby mail/visit the office: Suite 500 - 11 Eighth Street, New Westminster, BC, V3M 3N7by phone at 604-630-9630
The first session in each package will be 90 minutes. All remaining sessions will be 60 minutes.
No, your admittance to the weight room is included on the day of your sessions. If you wish to use the weight room or attend classes between your Personal Training sessions you can pay drop-in, or purchase a pass.
Packages will expire 2 years after date of purchase. We recommend using them within three months to ensure the best experience.
You will receive confirmation and more info from email@example.com team within 3-5 business days.
At the moment, we are offering 1:1 training. More opportunities to come in 2022!
It is highly recommended to bring a water bottle, wear comfortable, active clothing and closed-toed shoes.
Sessions are held in the Maple Ridge Leisure Centre Fitness Centre and/or gymnasium.
No, we do not take clients with active ICBC or WCB claims.
BC Housing has created a web page with information on the housing proposals and updates on community consultations
The provision of housing and health care are the responsibility of the BC Government.
The BC Government has the legislative authority to develop these projects without following municipal zoning processes; however they have not exercised this authority in the development of supportive housing projects announced in other communities in BC.
It is expected that the BC Government will follow the usual City of Maple Ridge rezoning process.
The rezoning process does not begin until a formal application is filed with the City. Here is a chart that outlines the City’s rezoning process. .
* Taken from the Local Government Act - After the hearing, the Council/Board, the council or board members, or committees may not hear from or receive correspondence from interested parties relating to the rezoning proposal. They can hear from their own staff, lawyers and consultants (Hubbard v. West Vancouver, 2005) but if they receive a delegation or correspondence they will be, in effect, reopening the hearing and will run the risk of having the bylaw quashed.
This page will be updated to alert citizens if a formal application is received for any of the proposals that were announced by the BC Government on January 11, 2018.
A development sign will be placed on the property a minimum of ten days before Council consideration of First Reading.
All items coming before Council are posted as part of the Meeting Agendas. The agendas can be found online.
The status of each property development application received by the City is available on our Land Development Application Viewer within a day of receipt.
The responsibility, authority and funding model to connect citizens to housing and healthcare supports rests with the Province, through BC Housing and Fraser Health. You can email and call your local Member of the Legislative Assembly. Following is the appropriate contact information.
We ask that you be respectful in your emails, letters and phone calls to your elected representatives.
Contact information for MLAs:
Metal pole street lights are generally repaired within 7 business days. Exceptions may occur in difficult circumstances such as motor vehicle accidents with damage to the concrete base, or when a high volume of requests are received (ie. when daylight savings time ends.) We are unable to provide a time frame for repair of wooden pole street lights, however, they are generally repaired within 14 business days.
Metal pole street lights are the responsibility of the City, while wooden pole street lights are maintained by BC Hydro. For issues regarding wooden poles, please contact BC Hydro Lighting Support directly at 1-833-828-2224.
Hi! I am the Beast Bot. Ask me a question and I will do my best to answer. The more questions I get the smarter I become, so if I don't immediately return with the answer you were looking for, please feel free to leave a comment. and I'll do my best to learn the answer!
People commonly refer to me as “the horse clock” but I’m a lot more than that. My name is The Beast and I’m now online helping Maple Ridge resident get the information they’re looking for. There is also a statue of me standing on top of a clock outside of the Maple Ridge City Hall that was constructed by Don Brayford and installed in 1989.
Bravestarr was a line of toys manufactured by Matel which featured a robotic horse named Thirty.Thirty. Don Brayford the creator of the Beast was sited as being inspired by the design of the Thirty.Thirty toy.
Don was a father, a husband, a poet, an inventor, and the Electromechanical Operations Manager for the City of Maple Ridge for 22 years. Don was the architect and chief builder of the Beast, horse clock. I may be biased but I think Don’s pretty cool.
Unfortunately I stopped standing up on my hind legs in 2004. Advocating for the environment is hard work and this Horse needs its rest.
In the valley of the Golden Ears Mountains in Maple Ridge, ‘The Beast’ ran, and frolicked from the beginning of time in perfect harmony with the environment. Sadly, it came to pass that humans became extremely proficient in the destruction of the earth but they had not reckoned on the appearance of ‘The Beast’ who came thundering out of the Valley to protect Mother Nature. The clock is running with the souls and spirits of those who meant to destroy the earth and those soul trapped within will have to look over the world every hour and see what they have done for an eternity. Read the full poem here.
I was created to draw attention to the beauty of the Golden Ears and to the wealth of natural beauty that surrounds us. My essence is to promote the preservation of natural beauty. If we don’t take care of the environment, it’s going to take care of us.