You can phone the Licences & Bylaws Department at 604-467-7305 Monday - Saturday, 8:00 am - 4:00 pm. Or you can email your complaint to the Licences & Bylaws Department. There is a limit of three non-recurring complaints per complainant property, per calendar year.
Please note that in order to file a complaint, you must provide your name, address and phone number. We do not accept anonymous complaints and all complainant information remains confidential (unless matters proceed to Court or Council - at which time you have the option of withdrawing your complaint).