How do I obtain bylaw complaint records?

Bylaw complaint records are only available through a formal FOI request. In accordance with City Policy 5.29, personal information that is reasonably capable of identifying a particular individual either alone or when combined with information available from other sources, where the information reasonably permits identification of the individual to those seeking to collect, use or disclose it, will not be released. 

Pursuant to Section 15(1)(d) of the Freedom of Information and Protection of Privacy Act the City will not reveal the identity [complainant name, personal information of the complainant or information that reasonably permits the identification of the complainant] of a confidential source of law enforcement information. Personal information recorded about an identifiable individual, including the complainant and alleged violator shall be kept confidential unless written consent for disclosure is received from that person.

Show All Answers

1. What kinds of information can I request?
2. How do I obtain bylaw complaint records?
3. How to I obtain Fire Department records?
4. How do I make a request?
5. Is there a fee for requests?
6. How will the City respond to my request?
7. How do I request access to my personal information?
8. How is my personal information protected?
9. What if I think the City has incorrect information about me?