When you make an informal request for information, the department that has this information may charge you a fee to cover its costs in processing your request. Each department is responsible for setting its own fees.
If there are extensive costs involved in retrieving and reproducing records to meet the request, you will be provided with a fee estimate before the application is fully processed that includes a breakdown of the individual costs being charged. We may also require a deposit.
The City may waive all or partial fees based what is fair and equitable in the circumstances of your request, including whether the payment will cause financial hardship or whether the requested records relate to a matter of public interest.
There is, however, no charge for your own personal information or for the first three hours spent searching for and retrieving the records.
Our fees are set out in the Schedule of Maximum Fees set by the Province in the Freedom of Information and Protection of Privacy Regulation. They include the following for non-commercial applicants:
|Locating and Retrieving a Record||$7.50 per 1/4 hour after the first 3 hours|
|Producing a Record Manually||$7.50 per 1/4 hour|
|Shipping Copies||Actual costs of shipping method chosen by applicant|
|Photocopies||$0.25 per page|
|CDs and DVDs, Recordable or Rewritable||$4.00 per disk|
To reduce fees and to minimize taxpayer expense, please narrow your request as much as possible. If possible, please let us know what department has the records you are requesting. Please specify a date range of the records you are requesting.