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The Permits section is here to ensure all construction that occurs within the City meets the minimum standards for life and health safety as prescribed in the BC Building Code, the Safety Standards Act, the BC Electrical Code and the Gas Code.
The information on the approximate size of the lot is available online at https://gis.mapleridge.ca/ridgeview/
You can obtain a copy of your legal plan showing the lot dimensions from the LTSA Land Title Office. To locate your property line pegs, look on your legal plans. If you are unable to locate the pegs using this information, you will have to hire a private land surveyor to resurvey the property and place new pegs. Local land survey offices are listed in the yellow pages.
A copy of your legal plan can be obtained directly from the LTSA Land Title Office:by using one of their Online Service Toolsby Emailby mail/visit the office: Suite 500 - 11 Eighth Street, New Westminster, BC, V3M 3N7
Information in regards to what you can build, permitted uses, required setbacks and building heights on your lot is specified in our Zoning Bylaw. We encourage you to contact the Planning Department at 604-467-7341 or check out the City's
If our records contain a set of the house plans, occupancy permit or survey, homeowners may obtain a copy by sending a request to firstname.lastname@example.org (you must provide proof of ownership with the email or copy of the listing agreement if you are a realtor. The agreement must clearly permit access to city records). Costs depends on the number of pages copied. Staff will let you know - when reviewing your request – what the applicable fees will be. Processing of these requests could take up to 7 business days to complete depending on volume of requests.
Property encumbrances such as right of ways and easements may be viewed at our Engineering Department counter as they have copies of most right of ways and can tell you what they are for. Copying is not permitted. If you require a copy of any of these plans, they must be obtained directly from the LTSA Land Title Office:by using one of their Online Service Toolsby Emailby mail/visit the office: Suite 500 - 11 Eighth Street, New Westminster, BC, V3M 3N7by phone at 604-630-9630
If you need to locate your service connection - water, sanitary or storm you can visit the Engineering counter at City Hall or phone 604-467-7339. If you are unable to locate the connection, you may call our Operations Centre at 604-463-9581 for assistance.
If you need to turn your water off, you will find that most homes have a main water shut off which is located where the water connection enters the house, usually in the basement or crawlspace. You can shut off the water supply to the house by closing this faucet handle. If there is a leak or break which requires the water to be shut off at the property line, please call the Operations Centre 24/7 at 604-463-9581.
If you need to report an after hours public works emergency, please call the Operations Centre emergency line at 604-463-9581.
For title searches and legal document information, please contact the Land Title Office at the following location:by using one of their Online Service Toolsby Emailby mail/visit the office: Suite 500 - 11 Eighth Street, New Westminster, BC, V3M 3N7by phone at 604-630-9630
Business licence application forms can be obtained by mail, fax, online or at the Licences & Bylaws Department at City Hall. Applicants are required to complete the application in full and provide a minimum payment of $110. We have a guide to assist you with applying for a business licence.
If you are moving your business to another location in the City of Maple Ridge, a new Business Licence Application must be completed and submitted to the Licences & Bylaws Department. If the applicant holds a current business licence and is a home-based daycare or commercial business, a transfer fee of $50 must accompany the new application. If the applicant does not have a current City of Maple Ridge Business Licence the minimum licence fee of $110.00 must accompany the application. Applications can also be found online or at the Licences & Bylaws Department front counter.
If you are changing the name of your business, please complete the Business Licence Name Change Form and submit to the Licences & Bylaws Department.
Application forms are available online, in person at our Licences & Bylaws Department, by email, fax, or regular mail. To receive an application by email please send us an email letting us know that you would like an application. To receive an application by fax or regular mail please call our Licences & Bylaws Department at 604-467-7440.
It really depends what type of application you have submitted (e.g. home-based, daycare, commercial or non-resident). A non-resident business licence may be issued on the spot. However a home-based business licence or commercial licence may take up to 10 business days or more to issue. Home-based businesses and commercial businesses are subject to inspections prior to issuance. If you want to know the status of your business licence application, please contact our Licences & Bylaws staff at 604-467-7440. Review our Business Licence Application Guide for more information on our processes for issuing a business licence.
You can phone the Licences & Bylaws Department at 604-467-7305 Monday - Saturday, 8:00 am - 4:00 pm. Or you can email your complaint to the Licences & Bylaws Department. There is a limit of three non-recurring complaints per complainant property, per calendar year.
Please note that in order to file a complaint, you must provide your name, address and phone number. We do not accept anonymous complaints and all complainant information remains confidential (unless matters proceed to Court or Council - at which time you have the option of withdrawing your complaint).
Bylaw Compliance Officers will investigate your complaint as soon as possible. You are encouraged to keep your complaint file up to date and to keep the Bylaw Compliance Officer apprised of the status of your complaint if the situation improves, worsens or stays the same.
If there is a contravention of City bylaws, Bylaw Compliance Officers will work with the person responsible to voluntarily remedy the situation.
In relation to certain hazardous situations or declared nuisances, City Council may order a person to rectify the situation, or take action to eliminate the hazard or damage and require the person to pay the costs incurred to do so. Where compliance with a bylaw is a condition of a licence or permit, Bylaw Compliance Officers may find it necessary to suspend the licence or permit until the person or persons comply.
The City appreciates your patience in bylaw enforcement matters.
You must complete a Freedom of Information (FOI) form and submit it to our Clerk's Department. FOI forms are available online or in person at the main reception desk.
Contact the City's Licences & Bylaws Department at 604-467-7384 or 604-467-7305 so that we can update our records.
Contact our Licences & Bylaws Department at 604-467-7384. Be prepared to provide the following:
Adjudication simplifies the dispute process and allows for minor violations to be removed from the Provincial court system; therefore, more cost effective and efficient. It is more convenient since personal attendance at adjudication is not mandatory and reduces the ticket dispute time.
Payment can be made online as long as you have the Notice or ticket number and one of the following forms of payment; MasterCard, Visa or certain Debit cards (TD Canada Trust, Bank of Montreal, Scotiabank and RBC Royal Bank). Payment may also be made by calling the Licences & Bylaws Department at 604-467-7305 (press 2 for ticket payments) we accept Visa, MasterCard or American Express. Payments can also be made in person at 11995 Haney Place, Maple Ridge, BC via cash, debit card, cheque, Visa, MasterCard, or American Express. Or you can mail us a cheque (made payable to the City of Maple Ridge) to the above address, please include either a copy of the ticket or be sure to clearly identify the ticket # on the cheque.
A Bylaw Notice and Municipal Ticket (MTI) can be paid online as long as you have the Notice or ticket number and one of the following forms of payment; MasterCard, Visa or certain Debit cards (TD Canada Trust, Bank of Montreal, Scotiabank and RBC Royal Bank).
Disputes must be in writing and be submitted within fourteen (14) days of the Notice or ticket issue date. A dispute form may be submitted or submit a letter to the Licences & Bylaw Department, including the Notice or ticket number, the reason for disputing and disputant’s contact information (name,address, phone number, email address).
The adjudicator will hear from both the disputant and the Local Government. The adjudicator reviews the evidence submitted by both parties and makes a decision based on the facts of the case. The adjudicator can only make a determination on whether the offence occurred or not. The adjudicator does not have the jurisdiction to cancel the bylaw contravention notice due to personal circumstances, nor can they reduce the fine amount.
If the disputant is unable to attend the hearing on the date and time specified, please contact the Licences & Bylaw department at 604-467-7305 fourteen (14) days prior to your hearing date. Failure to attend the hearing will result in a guilty verdict and a $25.00 administration fee added to the penalty amount.
No. Once the Bylaw Notice or Ticket has been paid it cannot be disputed.
An adjudication hearing allows the local government to hear bylaw violation disputes locally rather than through the Provincial Court System. Under the Local Government Bylaw Notice Enforcement Act, the Attorney General appoints private adjudicators to hear from both the disputant and the local government and decide if the offence took place. Adjudication hearings are open to the public.
If the disputant does not appear for the scheduled hearing, the Bylaw Notice is upheld.
No. If the disputant cannot appear in person, prior to the scheduled hearing date they may submit a written submission or arrange for a conference call.
No. The decision of the adjudicator is final.
No. The adjudicator has no authority to change the penalty amount. The adjudicator can only determine if the offence occurred or did not occur.
Unpaid Bylaw Notices and Municipal Tickets are sent to a collection agency or to a legal firm for recovery the penalty. In addition, the City may take the alleged offender to a Payment Hearing in Provincial court to recover the debt owed to the City.