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Pass holders are not required to use their memberships to pay for registered use of the Fitness Centre. You have the option to pay-as-you-go for registration. Be aware that if you choose to unfreeze your account, you cannot refreeze it.
To ensure the safety of patrons, staff and our community, registration for the Fitness Centre is mandatory. Registration allows us to track who is in our building and when and to ensure maximum participation numbers are monitored. Controlling the access to a building/facility is a recommendation of the Provincial Health Officer and Worksafe BC.
New practices and procedures were created to ensure the safety of our patrons, community and staff. Some of the measures include:
In addition to the measures taken above, there is increased COVID-19 related signage in the facility to ensure that all Fitness Centre users are informed on signs, symptoms and risks of using the facility during the COVID-19 pandemic.
Please come prepared to work out. We ask that you bring minimal items with you. There will be no access to lockers or cubbies. If you need to bring a bag, please keep it small.
For your safety and to mitigate the spread of COVID-19:
Yes. However to guarantee your time in the squash or racquetball court please reserve your sport court timeslot online. Visit mapleridge.ca/1484 .
Customers should arrive no earlier than 10 minutes prior to their registered work out time. Please wait on the designated physical distancing markers outside of the main entrance doors. A Parks, Recreation & Culture (PRC) staff will welcome you into the facility at your designated time. As you enter the facility you will be reminded to sanitize and wash your hands frequently.
For more information about gymnasium activities please visit www.mapleridge.ca/1451.
When you register for a timeslot at the Fitness Centre, you will have access to:
To reduce the amount of high touch points and gathering places, PRC staff has reduced the amenities that patrons historically have had access to. Patrons will not be able to use the lockers, change rooms, showers, water fountain and/or water bottle refill station, gymnasium, sport courts or aquatic facility.
Masks must be worn at all times in our facilities.
This means masks are required when in the:
Yes. To do this you will have to call our registration line at 604-467-7422 to ensure that you only pay a one time fee. Please note that you will only be charged a one time fee for a back-to-back booking. This does not apply for two bookings on the same day hours apart.
If a patron is exhibiting symptoms of COVID-19, PRC staff will ask that they do not enter the Maple Ridge Leisure Centre and self-isolate for the recommended 14 days. A note will be made on the users account and they will be unable to register for any Fitness Centre timeslots until their self-isolation is over.
The City will support Public Health in communicating community transmission occurrences.
If you notice another Fitness Centre user who is not following physical distancing rules or who may be displaying symptoms of COVID-19, please notify a Fitness Centre Supervisor or a Customer Experience staff.
If you have a Leisure Access Pass and would like to register for a Fitness Centre timeslot, you must call the registration line to register by phone at 604-467-7422. Support workers of Leisure Access Pass holders are required to pay the admission fee prior to their registered timeslot. Both pass holder and support worker will be added to the timeslot.
Yes. To avoid losing your deposit, cancellations can be done through email (email@example.com) prior to your scheduled timeslot. To receive your refund and/or deposit you must email registration 24 hours prior to your timeslot.
Yes, you can book an orientation of the Fitness Centre. To book an orientation you must call our registration line at 604-467-7422 as we have limited orientation timeslots available throughout the day.