Accessibility

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format you wish to receive the material, the web address of the requested material and your contact information.

Accessibility Design Guidelines


The City of Maple Ridge has been a leader in making our community accessible for all citizens and our website is no exception. There are international standards for website accessibility called WCAG 2.0. The development of these standards has resulted in Federal Government policies in both Canada and the United States. In the United States these policies were established over a decade ago and are defined as Section 508. More recently, Canada’s Federal Government has developed guidelines for web accessibility on their websites and has been implementing Canadian Government standards on a phased basis. This site has been designed to comply with Section 508 standards that have served as best practices in the web development industry for government sites, and we will continue to test the site to seek the widest possible compliance with the WCAG 2.0 standards that are at the core of the Canadian Federal Policy documents to ensure that all citizens can access this important information resource.

Specifically, our website has been designed with the following accessibility guidelines in mind:

  • The standard font used throughout the site has been chosen to be easily legible.
  • Wherever possible, we use text instead of graphics to reduce the download time of pages and increase your control.
  • Our pages are designed to display without horizontal scrollbars when they are viewed at a screen resolution of 1280 x 1024 pixels.
  • No information is exclusively conveyed using colour. This doesn't mean that colours are not used to organize information; instead it means there are also other, non-colour dependent ways of doing this.
  • All images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyperlink is conveying important information its content is described with alternative text.
  • If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

Accessibility Tools


Many popular browsers contain built-in accessibility tools.

PDF Reader


PDF reader software is required to view and print PDF documents that appear on this website. We recommend Adobe's free PDF reader software.

Flash Player


Flash player software is required to view the video content on this site. We recommend Adobe's free Flash player software.