Performance Reports

The City’s Business Planning process links Council's vision to budgets and business plans to make sure our efforts align with Council direction. Regular performance reporting is a key part of this process, holding the City accountable to citizens, businesses and community groups.

Performance Dashboards

The City has developed an interactive Performance Dashboards that features metrics that pertain to each of Council's strategic priorities of: Community Safety; Inter-Governmental Relations; Growth; Community Pride & Spirit; Natural Environment. Each of the dashboards is accessed through the City's Performance Dashboard Hub. Through the dashboards residents have access to real-time City data that is easy to understand and accessible. The dashboards will continue to evolve with more data and different ways to view the information. Your feedback is requested and appreciated.

Note: The dashboards work best with Chrome, Firefox and Safari browsers.

Community Social Safety Initiative Data

There are important subsets of data that the City is tracking as part of the Community Social Safety Initiative (CSSI). Here are some links to data that allow you to drill down a bit more into the data that we are using to manage and adapt the CSSI:

• LEAD Maple Ridge Webpage
• RCMP Maple Ridge Neighbourhood Crime Profile
• Bylaw Summary Dashboard
• Community Social Safety Dashboard

Progress Report

A selection of the performance reports are included in the Progress Report section of the Annual Report, a print-format document. The full Annual Report is available and includes financial statements.

Council Strategic Plan

Maple Ridge Council has established the City of Maple Ridge Strategic Plan 2019-2022. Here is the link to the regular updates provided to Council and to the public by Mayor Morden as part of Council’s commitment to keep citizens updated. These reports touch on high-priority actions in progress and include a summary of key operational statistics that reflect the demand, response, and performance of service areas across the organization. 

For easier access and better comparability, operational statistics are presented using online dashboards that align with Council's strategic priorities. Each dashboard can be accessed from the Quarterly Report Dashboard Landing Page. 

Citizen Surveys

The City surveys our citizens every three years to obtain their views on strategic direction, and on their satisfaction with City services. The Community Survey provides valuable citizen input into both strategic planning and service delivery assessment.

2020 Citizen Survey (PDF) I View All Citizen Surveys

Public Engagement in Performance Reporting

The City is always looking for ways to engage with the public to enhance our mutual understanding. Funded in part by the Government Trailblazer Program of the Center on Government Performance, part of the National Center for Civic Innovation, Maple Ridge has periodically solicited detailed feedback from high-school students to ensure our performance reports are informative from a public standpoint, and incorporated changes to our reporting as a result of this input.

Compliance Reporting

Occasionally, the City must report out on specific information to be compliant with third party organizational requirements.

Strategic Community Investment Funds (SCI) delivers funding to local governments under the existing Small Community, Regional District and Traffic Fine Revenue Sharing grant programs. SCI Funds Plan and Progress Report - 2014 (PDF)