eServices

COVID Impacts to Building Inspection & Permits

Please note: City staff are adapting our inspection processes to deal with the COVID exposures both in our organization and in the community at large. In an effort to complete as many inspections as possible, some in-person inspections will be transitioned to video based inspections.  When booking an inspection, please ensure that you provide your email and cell phone number that will be with you at the time of the inspection (please ensure that you have the MS Teams app installed on your phone).  If your inspection will be conducted via video you will be contacted on the day of the inspection. Depending the location of your project in Maple Ridge we may have to look at alternative approaches. We appreciate your understanding as we work through this period of time.

Reduced staffing levels have had an impact on processing times for permits and we have enacted extraordinary measures to address the delays for files that are in our system. We recognize that timing is critical in the construction industry and have focused staff resources on plan checking so that permits are issued as quickly as possible. We have made progress on the volume of work that has been delayed and are reaching out to you for assistance in helping us focus on this work.

Experienced staff have been redeployed from answering our phone line and we ask that customers use buildingenquiries@mapleridge.ca for all enquiries until further notice. Responses are being prioritized but it may take a few days for us to respond. We recognize that the delays in our usual processing times are a source of frustration. Those key staff who tested positive are now at various stages of recovery and, in the coming weeks, we expect more staff to return to work to supplement the team that has been focused on getting your projects reviewed.

The Building Department landing page can be accessed at mapleridge.ca/184.

We ask for your understanding as we deal with this unusual situation and will reach out if we have questions about your file or when your permit is ready.

Building Department Check Daily Inspection Schedule (AM / PM)


Click here to view the Daily inspection schedules for all permit types issued by the building department, and to find out if your inspection will be in the morning (am) or afternoon(pm). 

Building Department Online Inspection Booking


Click here to request an inspection. This service is for all permit types and is currently replacing the 24 hour inspection phone line. For electrical inspections and gas final inspections you will now be completing the declaration on-line as part of the request process. Once the request has been scheduled in the system you will receive a confirmation email.

Building Department Online Inspection Results


Click Here to retrieve your most recent inspection results. Due to the volume of inspections you will only be able to retrieve inspection results for the previous two week period based on the day you access the system.

Building Department Online Payment

Click here to pay for your Building, Sprinkler, Electrical, Gas, Plumbing and Sign Permits.  When your permit is ready for payment you will receive an email containing the Permit Number and Bill Number.  Online payment is limited to a maximum of $6000.00 per transaction.

Building Department Online Permit Submissions


Click here to submit building permit Applications. This service is being provided at this time to deal with the current COVID-19 issue, to ensure we can maintain business operations.
This is intended for application sizes exceeding 10 MB. All drawings sealed by Architects and Engineers must be colour copies with drawings packaged separately then documents and in PDF format.
This link will take you to the Guide for the use of this system. Permit applications 10 MB or less in size are to be emailed to permitapplications@mapleridge.ca.

Building Permit Enquiries


Check Building Permits online. Inspections can be booked via email to Inspection Requests or by phone at 604-467-7380 or fax at 604-467-7461. 

Burning Area Interactive Map


Residents in the "Area Open to Burning" Interactive Map must follow Bylaw 5535-1997 (PDF). Residents within the "Area Closed to Burning" Interactive Map (between Pitt Meadows on the west and 240 Street on the east, the Fraser River on the south and 126/128 Avenue (approximate) on the north) are not allowed any type of wood burning fires including open pit campfires or commercially available fireplaces.

Burn Permit


Backyard Fire Permits are no longer available for purchase. Provided there isn’t a ban on outdoor burning, Backyard Fire Permits will be available for purchase on October 1st, for the period of October 15 to November 15.For more information on backyard fire permits and guidelines, please visit the Backyard Burning webpage. To see if you live in the Open to Burning area, please check our interactive map or call 604 463-5880.



Business Finder


Business Finder is a new online mapping service, designed to visually display business license information. Features such as filtering by business license number, business type and keyword are available, as well as many options to export and copy the data. Home-based businesses are not shown at this time, because there may be some concerns about disclosing residential addresses.

Business Licensing


Pay your Business Licence online. All you need is your licence account and new licence numbers from your invoice and one of the following forms of payment; MasterCard, Visa or certain Debit cards (TD Canada Trust, Bank of Montreal, Scotiabank and RBC Royal Bank).

Contract Registry


The Contract Registry provides information to the public on contracts awarded by the City.The registry includes current and historical contracts for goods and services and one time purchases valued over $20,000 issued after January 1, 2015.

Crime Map


The Crime Map provides information about recent and historical property crime incidents. The provided data has been anonymized and contains no personal information. Incident markers that are displayed, are positioned at their approximate locations. By default a filter is applied to the map so that only incidents which have occurred within the last 14 days of available data, are displayed. This default filter can be modified to display a range of dates, available within the Property Crime dataset. Incidents are easily filtered by File Number, Date and Crime Type by clicking on the ‘Apply a Filter’ button, which is located in the bottom left corner of the map. View Larger Map.

Dog Licence Renewal


Pay Your Annual Dog Licence Fees online. All you need is your account number and access code from your invoice and one of the following forms of payment; MasterCard, Visa or certain Debit Cards (TD Canada Trust, Bank of Montreal, Scotiabank and RBC Royal Bank).

Emergency Service Statistics by Neighbourhood Map


This map displays information about the variety and number of emergency calls for service within the City of Maple Ridge. Due to response grid changes over time, not all incidents may be included.

Land Development Application Viewer


The Land Development Application Viewer is a new online mapping service that provides a way for citizens to enquire on any property that is under application with City Hall. If you see a development sign in your neighbourhood you can search this map and get information on the application status as well as updates on any Council meetings and/or reports that have been presented on the property. The User Guide (PDF) is a powerful new search tool.

MyCity


MyCity is a secure online service that provides homeowners and businesses access to information about your Maple Ridge property tax, metered water, business license and dog licence accounts 24 hours a day, seven days a week. You can register through MyCity to receive property tax, business license and metered water invoices by email. Enroll today for this efficient and environmentally friendly service.

Open Government Portal


The Open Government Portal was created to engage citizens and to increase accessibility, transparency and accountability. It was launched as a beta site and become available on October 17, 2017, after it’s reveal to City Council. Along with the web portal, a flagship application called What’s Happening Around Me? (WHAM) is available. It was designed to make it easy and fun for Maple Ridge citizens to see what’s happening in their neighbourhood at any given moment. This application is currently still in the beta stage, and will continue to grow and improve over time.

Park Finder


The parks system includes neighbourhood parks in residential areas, larger City parks that offer areas for a specific activity or protect a natural feature and community parks that provide large open spaces for sports activities and to meet overall community needs. Regional and provincial parks add to the list of available outdoor recreation venues. Parks, Recreation & Culture currently has four off-leash dog parks. Find a park!

​Property Information

Available information includes Assessments and Property Information Reports. Look up property information here.

Property Taxes and Utilities


Pay your property taxes and utilities by credit card through Paymentus Corporation, a third-party-automated payment service that accepts Visa, MasterCard and American Express. Paymentus will charge a convenience fee of 1.75% of your tax or utility payment which will be added to your payment amount. This service is also available through an automated telephone system by calling 855-480-9594. Property tax payments have a maximum of $5,000.00 per transaction. Utility payments have a maximum of $250.00 per transaction. Multiple payments can be made if your outstanding balance exceeds those limits.

Parks, Recreation & Culture Program Registration


Parks, Recreation & Culture is pleased to offer you the flexibility of online program registration 24 hours a day, seven days a week.

Recycling Day Finder


Use the recycling day finder to determine when curbside pickup is scheduled for your address. Please place your recyclable materials out before 7:00 am.

Report a Concern (Request Tracker) 


You can report a variety of issues including pavement/pothole issues, street light issues and noisy manhole covers online or via the mobile application. You will receive an electronic confirmation that the form has been received upon submission. On the next business day, this information will be recorded as a request and referred to the appropriate department for action as timing and resources allow. Email Enquiries if your concern is of a technical nature (ex: broken link on website, incorrect or missing information or even if you have a suggestion that you would like us to consider implementing).

Ridgeview Mapping


Maple Ridge has a number of maps online to help you enjoy all that this community has to offer. Our web-based map service contains visual information about properties, facilities, attractions, utilities, schools, parks and aerial imagery.

RSS Feeds


RSS, or really simple syndication, is just one of the many interactive features on our website. RSS enables you to track events or news headlines from a single place - whether it is your desktop or web browser.

Service BC


Although Service BC is not a City online service, the City provides a link as Service BC is your source for front-line government services and information in British Columbia. Service BC delivers hundreds of programs and services to residents, businesses and visitors - in person, online and over the phone. Change your driver's licence, access Medical Services Plan information, pay your rural property taxes and much more.


Service Request Viewer


The Service Request Viewer Application is designed to display active and historical information about the various service requests our Operations Department receives. This information is provided for convenience, and should be confirmed by contacting the Operations Department at 604-463-9581.

Tickets


Pay Your Parking Ticket or Municipal Ticket online. All you need is the ticket number and one of the following forms of payment; MasterCard, Visa or certain Debit cards (TD Canada Trust, Bank of Montreal, Scotiabank and RBC Royal Bank).

WHAM


See whats' going on around you in Maple Ridge with WHAM our easy-to-use application. Scroll the right pane to check out upcoming community events, road closures, find parks, property development and so much more!